12
8
Tighten screws.
Tighten two mounting screws. Tighten
cylinder mounting screw if necessary.
Cylinder
mounting
screw
Mounting
screw
Mounting
screw
9
Install armor front.
Troubleshooting
Problem
Cause
Solution
Outside lever allows
immediate egress and
inside lever locks and
unlocks (opposite of
expected function).
Handing screw may not
be installed correctly.
Check the handing screw
on the mortise chassis.
The screw should be
installed on the interior
side of the chassis.
See page 8 for
information.
Lever droops.
Lever will pull up but not
push down.
Lever will push down but
will not return to original
position.
Spring cage may not be
installed correctly.
Check the spring cage
orientation. The spring
cage arrow must point in
direction of lever down
rotation.
See steps 3 and 5 for
information.
Customer Service
1-877-671-7011
us.allegion.com