background image

Step 1.

Press 

FCN

.

2.

Press the 

#

arrow to select RET.

3.

Use the 

"

and 

!

arrows to highlight PURCHASE

and press 

OK

.

4.

Enter USER ID and press 

OK

. (optional)

5.

Enter purchase amount (e.g. 2500 = $25.00) and press 

OK

.

6.

AMOUNT OK?

Merchant to approve and press 

OK

.

7.

SWIPE CUSTOMER CARD.

8.

PLEASE WAIT.

Terminal will print out two copies of 

transaction. Provide one copy to customer and have 
customer sign the other copy (compare signature to 
card) and retain for your own record.

9.

Press 

CANC

to return terminal to main menu.

Step 1.

Press 

FCN

.

2.

Press the 

#

arrow to select RET.

3.

Use the 

"

and 

!

arrows to highlight PURCHASE

and press 

OK

.

4.

Enter USER ID and press 

OK

. (optional)

5.

Enter purchase amount (e.g. 2500 = $25.00) and press 

OK

.

6.

Pass terminal to the customer to follow prompts.  

AMOUNT OK? 

Customer to approve and press 

OK

.

SWIPE CUSTOMER CARD.

Customer to swipe card.

• Customer to select the appropriate account. 

Press the 

$

arrow for 

CHQ and 

#

arrow for 

SAV.

• Customer to enter their 

PIN

and press 

OK

.

• Customer to return terminal to merchant.

7.

PLEASE WAIT.

Terminal will print out two copies of 

transaction. Provide one copy of receipt to customer 
and retain other copy for your own record.

8.

Press 

CANC

to return terminal to main menu.

Step 1.

Press 

FCN

.

2.

Press the 

#

arrow to select RET.

3.

Use the 

"

and 

!

arrows to highlight REFUND

and press 

OK

.

4.

Enter USER ID and press 

OK

. (optional)

5.

Enter MANAGER PW and press 

OK

.

6.

Enter ORIGINAL AUTH CODE and press 

OK

.

7.

Enter amount to be refunded (e.g. 2500 = $25.00)
and press 

OK

.

8.

AMOUNT OK?

Merchant to approve and press 

OK

.

9.

SWIPE CUSTOMER CARD.

10.

PLEASE WAIT.

Terminal will print out two copies 

of transaction. Merchant to sign a copy and give to 
customer, retain other copy for your own record.

11.

Press 

CANC

to return terminal to main menu.

Step 1.

Press 

FCN

.

2.

Press the 

#

arrow to select RET.

3.

Use the 

"

and 

!

arrows to highlight REFUND

and press 

OK

.

4.

Enter USER ID and press 

OK

. (optional)

5.

Enter MANAGER PW and press 

OK

.

6.

Enter ORIGINAL AUTH CODE and press 

OK

.

7.

Enter amount to be refunded (e.g. 2500 = $25.00)
and press 

OK

.

8.

Pass terminal to the customer to follow prompts.  

AMOUNT OK? 

Customer to approve and press 

OK

.

SWIPE CUSTOMER CARD.

Customer to swipe card.

• Customer to select the appropriate account. 

Press the 

$

arrow for 

CHQ 

and

#

arrow for 

SAV.

• Customer to enter their 

PIN

and press 

OK

.

• Customer to return terminal to merchant.

9.

PLEASE WAIT.

Terminal will print out two copies of 

transaction. Provide one copy of receipt to customer 
and retain other copy for your own record.

10.

Press 

CANC

to return terminal to main menu.

Step 1.

Press 

FCN

.

2.

Press the 

#

arrow to select RET.

3.

Use the 

"

and 

!

arrows to highlight PURCH CORR 

or REFUND CORR and press 

OK

.

4.

Enter USER ID and press 

OK

. (optional)

5.

Enter MANAGER PW and press 

OK

.

6.

Enter ORIGINAL AUTH CODE and press 

OK

.

7.

Enter the entire amount of the transaction being 
corrected (e.g. 2500 = $25.00) and press 

OK

.

8.

AMOUNT OK?

Merchant to approve and press 

OK

.

9.

SWIPE CUSTOMER CARD.

10.

PLEASE WAIT.

Terminal will print out two copies 

of transaction. Merchant to sign a copy and give to 
customer, retain other copy for your own record.

11.

Press 

CANC

to return terminal to main menu.

Step 1.

Press 

FCN

.

2.

Press the 

#

arrow to select RET.

3.

Use the 

"

and 

!

arrows to highlight PURCH CORR 

or REFUND CORR and press 

OK

.

4.

Enter USER ID and press 

OK

. (optional)

5.

Enter MANAGER PW and press 

OK

.

6.

Enter ORIGINAL AUTH CODE and press 

OK

.

7.

Enter the entire amount of the transaction being 
corrected (e.g. 2500 = $25.00) and press 

OK

.

8.

Pass terminal to the customer to follow prompts.  

AMOUNT OK?

Customer to approve and press 

OK

.

SWIPE CUSTOMER CARD.

Customer to swipe card.

• Customer to select the appropriate account. 

Press the 

$

arrow for 

CHQ and 

#

arrow for 

SAV.

• Customer to enter their 

PIN

and press 

OK

.

• Customer to return terminal to merchant.

9.

PLEASE WAIT.

Terminal will print out two copies of 

transaction. Provide one copy of receipt to customer 
and retain other copy for your own record.

10.

Press 

CANC

to return terminal to main menu.

IMPORTANT: 

IF YOUR CUSTOMER’S CARD CANNOT 

BE READ THROUGH THE TERMINAL YOU MUST TAKE 
AN IMPRINT OF THE CARD & RETAIN THE CUSTOMER’S
SIGNED, IMPRINTED SALES DRAFT WITH THE 
(MERCHANT) RECEIPT FROM THE POS TERMINAL.

C R E D I T   C A R D   T R A N S A C T I O N S

D E B I T   C A R D   T R A N S A C T I O N S

PURCHASE

REFUND

PURCHASE/REFUND CORRECTION

PURCHASE

REFUND

PURCHASE/REFUND CORRECTION

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