Hotplate 26060 FB - 26150 FB
STATE March 2010
18
Appendix
-AN-
IMPORTANT
To enable our customer service to prepare repairs carefully and to provide the
appropriate spare parts, please provide the following information when reporting a
customer service requirement:
1.
Your precise address
(where applicable, final customer's address, person to contact)
;
2.
Your contact details such as phone, fax and e-mail
(including, where applicable, those of the final customer);
3.
Times when a customer service visit will be convenient;
4.
Exact appliance specifications
(consult the nameplate and/or purchase receipt);
5.
Purchase date
6.
Accurate description of the problem or of your service request (
including, where applicable, a photo of the defect
or installation situation);
Please also keep the purchase receipt on hand. This will help us avoid unnecessary time and costs while enabling us to
work more efficiently for you.
Service address
You can reach us at the following times:
Monday - Thursday
from 7:00 a.m. till 4:00 p.m.
Fridays
from 7:00 a.m. till 12:15 p.m.
Outside these office hours please communicate your requests per e-mail or telefax.
Gustav Scholl Apparatebau GmbH & Co. KG
Zinhainer Weg 4
D-56470 Bad Marienberg / Germany
Phone
0049 (0)2661/9868-34
Telefax 0049 (0)2661/9868-38
E-mail service@scholl-gastro.de
