58
Customer service
Should error messages or faults nev-
ertheless occur, you will find helpful
information on our website
www.
schulthess.ch
such as (
tips and
tricks
) as well as replies to the most
frequently asked questions (
FAQ
).
You can find additional accompanying
documentation about your appliance
such as detailed operating instructions,
the product data sheet (in accordance
with Directive 2017 / 2023) and the energy
label at the
download centre
on the
website.
Our service number 0844 888 222 can be
reached Monday to Friday from 8 am –
12 pm and 1 pm – 5 pm.
Please make a note of the error message
F –– and the product and appliance
number of your washing machine. You
will find this information on the type
label on the inside of the maintenance
hatch.
Spare parts and accessories for your
appliance can be obtained for at least
10 years after the purchase of the ma-
chine via our customer service.
Warranty
Warranty 2 years.
Do make use of the registration of your
machine or extension of the guarantee
as they bring you many benefits. You
can also find the corresponding infor-
mation at
www.schulthess.ch/en/
customer- service
If repairs have been undertaken by some-
one who is not authorised by Schulthess,
there is no entitlement to guarantee
services or product liability benefits for
subsequent damage. This also applies
if parts have been attached or installed
which have not been expressly approved
by Schulthess.
Schulthess cannot be held responsible
for damage which occurs following a
failure to observe the safety instructions
and warnings.
Summary of Contents for Priate household
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