38
Customer service
Check whether you can correct the fault
yourself before you call customer service
(see chapter
Problems
).
If advice is required, costs may be incurred
if a service technician is required, even
during the guarantee period.
The guarantee does not cover faults caused
by improper use and by blocked filtres or
foreign bodies.
If you cannot repair a malfunction yourself,
disconnect the power supply (switch of the
main switch / fuse at installation site) and
call customer service.
Call the central customer service number.
You will be automatically connected to the
customer services branch for your region.
24 h telephone service:
Tel. 0844 888 222
Fax 0844 888 223
Give customer services the error message
F –– and the product and appliance number
of your washing machine.
You will find this information on the type
label inside the opened door.
Product number
Appliance number
Warranty subscription
After the normal warranty period of 2 years
has expired, it is possible to extend the
warranty by means of a warranty subscription.
We are happy to send you the requested
documents.
Please observe the enclosed guarantee and
customer services booklet.
