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SP-MSTR-AC-11A 

STR Manual 

RD: NOV, 2003 

RL: 11 

KH 

FOR GAS-FIRED INFRA-RED LOW INTENSITY TUBE TYPE HEATERS :  STSp, STSpWP, STR, STSV  SERIES 

Some Authorities do not allow certain warranty exclusions or limitations on how long a warranty lasts or the exclusions or limita-
tions of incidental or consequential damages.  In such cases, the above limitations or exclusions may not apply to you and are not 
intended to do so where prohibited by law.  This warranty gives you specific legal rights.  You may also have other rights which 
vary by each jurisdiction. 

 
SCHWANK INC.  5285 BRADCO BLVD.    MISSISSAUGA, ON,    L4W 2A6    Ph: 905-712-4766 

LIMITED WARRANTY CERTIFICATE 

TEN YEAR WARRANTY 

The Manufacturer warrants the burner sub-assembly comprising of ceramic and immediate metal tubing, and the radiating tubes 
(excluding couplings) for a period of  ten years

(10 years)

 

THREE YEAR WARRANTY

 

Subject to the conditions and limitations stated herein, during the term of this limited warranty, we will repair or replace (at our op-
tion) any component part of the heater as defined below, which the Manufacturer’s examination determines to be defective in work-
manship or material for a period of three years (3 years) from the date of installation, unless otherwise specified below. This war-
ranty applies to the heater’s original owner, and subsequent transferees and only if the unit is installed and operated in accordance 
with the printed instructions accompanying the unit and in compliance with all applicable installation, building codes and good trade 

WARRANTY PROCEDURE

 

To establish the installation date for any purpose under this Limited Warranty, you must retain the original records that can establish 
the installation date of your unit. If you do not provide such documents, the start date of the term of this Limited Warranty will be 
based upon  the date of unit manufacture, plus thirty (30) days. Failure to maintain the equipment through regular annual service 
maintenance by a qualified service technician shall void the warranty. 

LIMITATIONS AND EXCLUSIONS 

This document contains all warranties made by the Manufacturer and may not be varied, altered or extended by any person.  There 
are no promises, or agreements extending from the Manufacture other than the statements contained herein.  THIS WARRANTY IS 
IN LIEU OF ALL WARRANTIES EXPRESSED OR IMPLIED, TO THE EXTENT AUTHORIZED BY THE LAWS OF THE  
JURISDICTION, INCLUDING SPECIFICALLY THE WARRANTIES OR MERCHANTIBILITY OF FITNESS FOR A PAR-
TICULAR PURPOSE. 
It is understood and agreed that the Manufacturer’s obligation hereunder is limited to repairing or replacing parts determined to be 
defective as stated above. In no event shall the Manufacturer be responsible for any alleged personal injuries or other special, inci-
dental or consequential damages. As to property damages, contract, tort or other claim the Manufacturer’s responsibility shall not 
exceed the purchase priced paid for the product. 
All replacement parts will be warranted  for the unused portion of the warranty coverage period remaining on the applicable unit. 

WHAT IS NOT COVERED 

This warranty does not cover heating products improperly installed, misused, exposed to or damaged by negligence, accident, corro-
sive or contaminating atmosphere, water, excessive thermal shock, impact, abrasion, alteration or operation contrary to the owner’s 
manual or if the serial number has been altered, defaced or removed.  This warranty shall not apply if the input to the heating prod-
uct exceeds by more than 2% of the rated input on the rating plate.  The Manufacturer shall not be responsible for any expenses, in-
cluding service, labor, diagnosis, analysis, material or transportation charges incurred during removal or reinstallation of this prod-
uct.  All labor or service charges shall be paid by the owner.  The Manufacturer shall not be liable for any default or delay in per-
formance by its warranty caused by any contingency beyond its control, including war, government restrictions, or restraints, strikes, 
fire, flood, acts of God, or short or reduced supply of raw materials or products. 

The Manufacturer warrants that this product is free from defects in material or workmanship under normal use and service subject to 
the terms of this document. 

STS-p series WARRANTY  

JULY, 2003 

RL: 1 

TM 

Summary of Contents for STR Series

Page 1: ... any open flames Don t touch electrical switches Call your Gas supplier immediately FIELD CONVERTIBILITY The conversion shall be carried out in accordance with the requirements of the authorities having jurisdiction and in accordance with the requirements of the B149 1 latest edition INSTALLATION CODE in Canada and the ANSI Z223 1 latest edition in the U S A FOR YOUR SAFETY If you smell gas 1 Open...

Page 2: ...thereof may not be reproduced in any form without prior written consent from Schwank Inc Unauthorized use or distribution of this publication is strictly prohibited Schwank Inc 5285 Bradco Boulevard Mississauga Ontario L4W 2A6 phone 905 712 4766 fax 905 712 8336 Schwank Inc PO Box 988 Waynesboro Georgia USA 30830 Phone 706 554 6191 Technical Support 1 877 446 3727 Fax 706 554 9390 e mail info schw...

Page 3: ...S AND 180 DEGREE ELBOWS 4 6 SUSPENSION SYSTEM 5 7 BURNER AND TUBE INSTALLTION 7 8 REFLECTOR INSTALLATION 9 9 FLUE VENTING 11 10 COMBUSTION AIR DUCT 14 TOPIC PAGE NUMBER 11 GAS SUPPLY INSTALLATION 15 12 ELECTRICAL AND THERMOSTAT WIRING 16 13 OPERATING SEQUENCE 17 14 LIGHTING INSTRUCTION 18 15 RECOMMENDED MAINTENANCE 18 16 18 WIRING DIGRAMS 19 23 17 19 TROUBLESHOOTING GUIDES 20 24 20 SPARK IGNITION ...

Page 4: ...SP MSTR AC 11A STR Manual RD NOV 2003 RL 11 KH ...

Page 5: ...0 installation codes for gas burning appliances and equipment as well as the Canadian electrical code CSA C22 1 Schwank STR Series heaters may be installed for heating of residential indoor spaces It is beyond the scope of these in structions to embrace all conditions that will be encountered All system piping must be supported in accordance with acceptable industry practices local codes and appli...

Page 6: ... tube heaters are approved for use in garages The installation must conform to local building codes or in the absence of local codes to the standard NFPA No 54 ANSI Z223 1 latest edition in the U S A and the CSA B149 1 00 and CAN1 2 16 M81 in Canada In a garage installation the minimum clearance from the bottom of an infra red heater to the upper surface of a vehicle shall not be less than the cer...

Page 7: ...0 1 17 34 1 5 5 5 34 STR 45 4 5 1 29 32 4 5 8 5 32 IMPORTANT Continuous operation of single or multi heater placement must not cause any combustible material in storage to reach a temperature in excess of 160O F TABLE 3 RECOMMENDED HEATER PLACEMENT MODEL MOUNTING HEIGHTS FEET MAXIMUM DISTANCE BETWEEN HEATERS FEET DISTANCE OUTSIDE WALL TO HEATER LONG AXIS PARALLEL TO WALL FEET HORIZONTAL ANGLE STR ...

Page 8: ...d with four screws to each of the end plate hangers SEE FIG 3 PAGE 5 and FIG 6 PAGE 6 FIGURE 2 SYSTEM CONFIGURATIONS System Configuration 1 Straight line 2 U tube with 180 degree elbow kit 3 L tube with 90 degree elbow kit 4 Twinned tubes into common TEE flue vent Venting Options A Flue vent through wall 4 B Flue vent through wall or roof 6 C Flue vent through roof D Flue vent into building exhaus...

Page 9: ...der structural members such as joists steel or wood beams etc Chain is recommended for hanging the tube system connecting the hangers to beam sup port as illustrated in FIGURE 8 PAGE 7 To support burner and keep it level a sepa rate suspension chain must be attached to the eye hook at the flange end of the burner and angled slightly back over burner SEE FIG 4 PAGE 6 This will permit normal expansi...

Page 10: ...ger Flange OVER Reflector 4 End Plate Hanger Flange UNDER Reflector 5 900 shown or 1800 Elbow 6 Tube Elbow Coupler 7 Point at which Swaged Tube fits into elbow and Swaged Elbow fits into Tube 1 Two Wire Hangers per Each Middle Section 2 Use End Plate Hangers at Burner Flue Ends each side of any elbow 3 End Plate Hanger Flange UNDER Reflector 4 End Plate Hanger Flange OVER Reflector 5 Butt Sight Gl...

Page 11: ...and locking the joints using the aluminized steel coupler c w 2 bolts SEE FIG 10 page 8 Slacken the bolts and slip the clamp over the end of the tube to be joined making sure the Swaged end of the tube is fully inserted into the plain end of the tube before re positioning the clamp The clamp should then be centred across the joint before tightening up If a turbulator is necessary it will be factor...

Page 12: ... STR Series Heaters will be supplied with turbulators factory installed into the end tube s of the system configuration FIGURE 10 COUPLER KIT 1 Eye Hook 2 Fifth Nut Holding Inner Burner to Housing Do not loosen or Remove 3 Lock Washers x 4 4 Burner Flange Adapter 5 Nuts x 4 Nuts could be shipped c w lock washers as one piece 6 Flanged Section of Heating Tube Align the four burner bolts through the...

Page 13: ...e at a time into the wire hangers the end of the first and last focus shield reflectors must be secured to the first and last end plate hangers with four screws each SEE FIG 11 and 12 ABOVE As each successive focus shield reflector is installed on an in line installation the ends of the focus shield reflectors will meet at the centre of the reflector slide and will provide continuous coverage over...

Page 14: ...ide up to 45O from horizontal by orienting the hangers appropriately SEE FIG 14 15 page 11 Note Each heater comes with one 9 5 reflector the balance of reflectors for each heater are 9 8 long The 9 5 reflector can be mounted in any location Note that for both horizontal and angle mounting the tube must be level Improper mounting can result in overheating of controls and combustible materials Use o...

Page 15: ... Sight Glass Ring to End Plate Hanger FIGURE 14 REFLECTOR ARRANGEMENTS 9 FLUE VENTING The STR series are approved for direct vent applications 1 5 2 4 3 ADDITIONAL TUBE S FIRST TUBE The system must not be operated in a negative air condition unless combustion air is brought in from outside directly to the burner If a severe negative pressure is ex perienced or anticipated order heater requesting c...

Page 16: ...t is 50 for STR 60 and 45 Total maximum allow able vent and duct is reduced by ten feet for every 90o elbow installed in the vent or duct Should the system be installed with a 90o or with a 180o elbow in the radiant tube 10 or 20 respectively must be deducted from the length of vent and duct Neither the flue vent nor the combustion air duct is to exceed 50ft in length Lengths greater than those al...

Page 17: ...e vent pipe passes through areas where the ambient temperature is likely to produce condensation of the flue gases the vent pipe shall be insulated with a suitable material as approved and specified by the insulation manufacturer Insulation may be subject to temperatures over 5000 F The vent system must always be adequately supported to prevent sagging Fig 4 page 6 FIGURE 16 FLUE VENT CONNECTION T...

Page 18: ...umes which are detrimental to humans equipment and buildings 10 COMBUSTION AIR DUCT Where heater is operated in a negative air condition or in contaminated air atmosphere such as woodworking shops air for combustion must be ducted from outside to intake flange on burner blower Combined maximum length of combustion air duct and flue vent is 50 for STR 60 and 45 The total maximum vent allowable is r...

Page 19: ...er the installation is completed by applying soap suds solution to all connections and joints If bubbles appear leaks have been detected and must be fixed DO NOT USE A MATCH OR OPEN FLAME OF ANY KIND TO TEST FOR LEAKS NEVER OPERATE THE HEATER WITH ANY LEAKING CONNECTIONS The supply system should be checked first with heater turned OFF followed by an other check with heater turned ON IMPORTANT The ...

Page 20: ...COLUMN MINIMUM MAXIMUM MANIFOLD PRESSURE INCH WATER COLUMN AT TAP IN GAS VALVE Natural Gas Propane 5 0 14 0 11 0 14 0 3 5 10 0 Do not install the thermostat in the direct radiant stream MODEL NO STD ORIFICE DMS FOR USE AT ALTITUDES ABOVE FEET 2000 3000 4000 5000 6000 7000 8000 STSp 45N JS 0729 DM JS 0729 DM JS 0730 DM JS 0730 DM JS 0730 DM JS 0730 DM JS 0731 DM JS 0731 DM STSp 45L JS 0746 DM JS 07...

Page 21: ...ge pe riod Following pre purge the gas valve is energized and spark commences for the trial for ignition period of 21 seconds 2 When a flame is detected during the trial for ignition the spark is shut off immediately and the gas valve remains energized When the thermostat is satisfied and the demand for heat ends the blower ignition module and gas valve are all de energized b Failure To Light Lock...

Page 22: ... off on safety turn thermostat OFF for 30 seconds before the heater can be restarted NOTE On initial installation the unit may lock out on safety owing to the length of time required to purge air from the system 15 RECOMMENDED MAINTENANCE 1 Inspect the venting system every heating season and repair or replace worn parts as required 2 Check the inlet air opening and the blower periodically and clea...

Page 23: ...SP MSTR AC 11A STR Manual RD NOV 2003 RL 11 KH Page 19 ...

Page 24: ...TIVE ENSURE THAT THE AIR INTAKE AND FLUE ARE NOT BLOCKED ENSURE PRESSURE TUBE IS CONNECTED AND NOT BLOCKED CHECK AIR PRESSURE WITH MANOMETER CHECK AIR PROVING SWITCH IS CLOSING WHEN BLOWER IS RUNNING REPLACE DEFECTIVE SWITCHES PLEASE SEE APPENDIX 1 SPARK IGNITION CIRCUIT PULL IGNITION LEAD AND CHECK SPARK SPARK OK REPLACE IGNITION CONTROL CHECK IGNITION CABLE GROUND WIRING CERAMIC INSULATOR AND CA...

Page 25: ...ION BE TWEEN IGNITION CONTROL AND GAS CON TROL IF OKAY REPLACE GAS CONTROL YES NO SPARK STOPS WHEN BURNER LIGHTS SYSTEM RUNS UNTIL CALL FOR HEAT ENDS YES NO YES NO NOTE IF IGNITION CONTROL GOES INTO LOCKOUT RESET SYSTEM CHECK CONTINUITY OF SENSOR CABLE AND GROUND WIRE CHECK THAT BURNER FLAME COVERS ALL ELECTRODES IF CHECKS ARE OKAY REPLACE IGNITION CONTROL NOTE IF IGNITION CONTROL GOES INTO LOCKOU...

Page 26: ... before the ignition control goes into safety lockout and interrupts the spark circuit Touch one end of the jumper firmly to the ignition control GND terminal DO NOT remove the existing ground lead Slowly move the other end of the jumper wire toward the stud terminal on the ignition control to establish a spark Pull the wire away from the stud and note the length of gap at which spark discontinues...

Page 27: ...ORE DELIVERY NEVERTHELESS IT IS NOT A PLUG IN APPLIANCE IT DOES REQUIRE START UP AND FIELD ADJUSTMENTS TO ENSURE THAT SITE CONDITIONS ARE COMPATIBLE WITH THIS HEATER AND TO ALLEVIATE NUISANCE CALL BACKS FOR THE CONTRACTOR THE FOLLOWING START UP NEEDS TO BE COMPLETED BY THE LICENSED GAS INSTALLER IF A CONTRACTOR IS CALLING FOR TECHNICAL SUPPORT THE FOLLOWING INFORMATION WILL BE REQUIRED FROM HIS CO...

Page 28: ...F AIR YES NO THIS HEATER WAS FIELD TEST FIRED WITHOUT ANY MALFUNCTION YES NO INLET GAS SUPPLY PRESSURE WITH HEATER OPERATING WC GAS VALVE OUTLET Manifold PRESSURE WITH HEATER OPERATING WC WHAT IS THE LINE VOLTAGE READING AT THE HEATER VOLTS WHAT IS THE VOLTAGE READING AT THE IGNITION MODULE VOLTS IS IT CONTROLLED BY A THERMOSTAT YES NO IS THE THERMOSTAT STRATEGICALY LOCATED YES NO WHAT IS THE TOTA...

Page 29: ...WANK STR SERIES TUBE HEATERS Flue Vent Terminals 4 wall horizontal 6 wall horizontal Flue Vent Terminals 4 roof vertical 6 roof vertical JA 0528 XX JA 0529 XX JA 0530 XX JA 0531 XX JA 0516 SW JA 0514 XX Vent Tee 4 X 4 X 6 2 couplers optional Torctite Coupler c w 2 bolts Page 25 ...

Page 30: ...lbow coupler and two end plate hangers 180 degree Aluminized Steel Elbow Kit Kit includes elbow coupler and two end plate hangers JS 0508 SW JS 0513 SW TS 1010 CX 10 Tube Reflector Extension Kit 1 10 Steel Tube l l0 Reflector 2 Wire Hangers 1 Coupler 1 Reflector Stabilizer 1 Reflector Slide Page 26 ...

Page 31: ... RD NOV 2003 RL 11 KH Hanging Chain box of 50ft JL 0798 XX JA 0587 XX JA 0780 XX JS 0509 XX P Touch Up Paint High Temp 369g aerosol can Tube Protection Screen 5 feet long Side Reflector Extension l0 deep l0ft long Each Page 27 ...

Page 32: ...SP MSTR AC 11A STR Manual RD NOV 2003 RL 11 KH ...

Page 33: ...S This document contains all warranties made by the Manufacturer and may not be varied altered or extended by any person There are no promises or agreements extending from the Manufacture other than the statements contained herein THIS WARRANTY IS IN LIEU OF ALL WARRANTIES EXPRESSED OR IMPLIED TO THE EXTENT AUTHORIZED BY THE LAWS OF THE JURISDICTION INCLUDING SPECIFICALLY THE WARRANTIES OR MERCHAN...

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