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Check data cable
connections/orientation
Be sure cable is connected securely
and oriented properly. Small latch on
connector should line up and snap into
place.
Reset Machine (if equipped
with reset button)
Unplug unit from electrical outlet for 3
minutes. Reconnect to outlet.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check RPM Sensor
Contact Customer Care for further
assistance.
Fan (if equipped) will not
turn on or will not turn off
Check data cable integrity
All wires in cable should be intact. If any
are cut or crimped, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely
and oriented properly. Small latch on
connector should line up and snap into
place.
Reset Machine (if equipped
with reset button)
Unplug unit from electrical outlet for 3
minutes. Reconnect to outlet.
Unit rocks/does not sit
level
Check leveler adjustment
Leveling feet may be turned in or out to
level bike.
Check surface under unit
Adjustment may not be able to com-
pensate for extremely uneven surfaces.
Move bike to level area.
Pedals loose/unit difficult
to pedal
Check pedal to crank con-
nection
Pedal should be tightened securely to
crank. Insure connection is not cross-
threaded.
Check crank to axle con
-
nection
Crank should be tightened securely to
axle.
Clicking sound when
pedaling
Check pedal to crank con-
nection
Remove pedals and reattach fully.
Seat post movement
Check locking pin
Be sure adjustment pin is locked into
one of the seat post adjustment holes.
Check adjustment knob
Be sure knob is securely tightened.
