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Console shuts off (enters
sleep mode) while in use
Check data cable integrity
All wires in the cable should be intact. If any are cut or
crimped, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into
place.
Reset machine
Unplug unit from electrical outlet for 3 minutes. Reconnect
to outlet.
If bike has batteries, check
Battery Level icon on console
or check batteries.
If the battery level shows low or no power, replace the bat-
teries.
Check magnet position (re-
quires shroud removal)
Magnet should be in place on pulley.
Check RPM Sensor
Contact Customer Care for further assistance.
Unit rocks/does not sit
level
Check leveler adjustment
Leveling feet may be turned in or out to level bike.
Check surface under unit
Adjustment may not be able to compensate for extremely
uneven surfaces. Move bike to level area.
Pedals loose/unit difficult
to pedal
Check pedal to crank
connection
Pedal should be tightened securely to crank. Be sure con-
nection is not cross-threaded.
Check crank to axle
connection
Crank should be tightened securely to axle.
Clicking sound when
pedaling
Check pedal to crank
connection
Remove pedals and reattach fully.
Seat post movement
Check locking pin
Be sure adjustment pin is locked into one of the seat post
adjustment holes.
Check adjustment knob
Be sure knob is securely tightened.
