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Questions about Your Set-Top
If your set-top does not perform as
expected, check the following conditions:
•
Verify that the power to your TV is
turned on.
•
If plugged into a wall switch, verify the
switch is in the ON position.
•
Verify that all cables are properly
connected.
•
Verify that your TV is connected to the
proper TV input port.
If your set-top does not perform as
expected after checking the power, the
cables, and the output channel, check the
following conditions:
No picture
•
If your system includes a VCR or
stereo, verify that you have properly
connected them to the set-top.
•
Verify that the set-top Power light is on
and the Bypass light is off.
No color
•
Verify that the current TV program is
broadcast in color.
•
Adjust the TV color controls.
No sound
•
If your setup includes a VCR or stereo,
verify that you have properly connected
them to the set-top.
•
Verify that the volume is turned up.
•
Verify that the Bypass feature is
disabled.
The TV screen displays a message
indicating that the set-top is automati-
cally updating its software.
Wait for the time to display on the front
panel of your set-top before continuing
with the installation process. When the
front panel displays the time, the update is
complete.
If your set-top, remote, or IR Blaster do
not function as expected, read the following
conditions and suggestions. If the situation
persists, contact your cable service
provider.
If you believe that your equipment needs
repair or replacement, call Scientific-
Atlanta at 1-866-212-2141.
