Scientific Atlanta Explorer 1850, User Manual

Page 1: ...Digital TV User Guide ...

Page 2: ...r care professionals are ready to answer any questions you may have about your FiberEdge TV service If you need any assistance call 621 4300 or visit www eatel com Dear EATEL Customer Welcome to the best in Acscension Parish entertainment FiberEdge TV service from EATEL With over 300 channels FiberEdge TV offers you the most choices and best value for your money And you can personalize your televi...

Page 3: ...Browsing 16 21 22 26 Using Settings Quick Settings 23 General Settings 23 26 27 39 Digital Set Top Box STB Diagrams STB 1850 28 29 STB 8300 30 31 STB 3250HD 32 33 STB 8300HD 34 35 STB 4250HDC 36 37 STB 8300HDC 38 39 40 43 TV On Demand Accessing and Ordering a TV On Demand Event or Movie 41 42 TV On Demand and Parental Controls 42 44 47 Pay Per View PPV Ordering PPV 45 Reviewing What You Have Order...

Page 4: ...Rating 56 Blocking by Time of Day 57 Turning Parental Control On or Off 58 Watching a Blocked Program 59 60 61 Selecting Favorites What are Favorites 61 Setting Up Your Favorite Channels List 61 62 79 DVR Services Overview 63 Controlling Live TV 64 65 Recording TV Programs 66 Watching Your Recordings 67 Managing Recording Space 67 Copy Recordings from Your DVR to a VHS Tape 69 71 Using Picture In ...

Page 5: ...4 Set Top Box STB Safety SET TOP BOX SAFETY ...

Page 6: ...re Ventilation Your STB is equipped with a vent that protects it from overheating To ensure reliable performance do not obstruct this vent Specifically Do not place anything on top of the STB Do not place the STB in any of the following locations On a bed sofa rug or similar surface On or close to a radiator heat register or other heat source In an enclosure such as a bookcase or equipment rack un...

Page 7: ...h the correct voltage and frequency as specified on the label of your STB Consult your local power company if you are unsure about the power supply to your residence To provide some protection against voltage surges and built up static charges ground your STB by inserting the plug into a surge protector which is plugged into a properly grounded electrical outlet Arrange all power cords so they are...

Page 8: ...ervicing to qualified personnel only Contact EATEL customer service for assistance Damage that Requires Service Call for service if any of the following occur Damage to the power cord or plug Liquid enters the equipment A heavy object falls on the equipment Exposure to rain or water Operation is not normal the instructions describe the proper operation Equipment is dropped or damage to the cabinet...

Page 9: ...8 Remote Control REMOTE CONTROL ...

Page 10: ...e other buttons to perform the necessary tasks The remote will remember which device you are working with until you select a different device using the mode buttons For example if you want to turn on and use the VCR press the VCR button on the remote then the power button then use the remote to control the VCR When you are finished using the VCR and want to watch TV simply press the cable button o...

Page 11: ...10 Remote Control ...

Page 12: ...11 UNIVERSAL REMOTE ...

Page 13: ...12 Interactive Program Guide INTERACTIVE PROGRAM GUIDE IPG ...

Page 14: ...chase Pay Per View events without making a phone call Set parental controls program reminders and VCR timers Set up a favorites channel list Accesssing the IPG Press the button on your remote control to access the IPG main screen as seen below The IPG shows program information for two hours in 30 minute blocks with the program you are currently watching in the upper right hand corner of the screen...

Page 15: ...mation and Channel Banner and displays the programs that will be broadcast The Navigation Bar appears below the Main Program Listing and provides directions for moving within the menus of the IPG Use the A button on your remote to access the Browse By menu The default browsing view is by channel but this can be adjusted to browse by title or theme See Browsing pg 16 for more information Use the B ...

Page 16: ...el transmits stereo sound You must have stereo speakers or equipment connected Second Audio Programming SAP The channel offers alternate audio such as a second audio language This option applies only to channels that offer second audio Note If you have SAP enabled and experience no sound on some channels disable SAP SAP is available only on channels that offer second audio Closed Captioned The cha...

Page 17: ...theme You can also browse using a condensed version of the IPG without leaving the program you are currently watching see Browsing While Watching TV on pg 21 All programs scheduled for the next two hours are shown in the listing Interactive Program Guide Title Lists programs in alphabetical order by title Channel Lists programs in order by channel Theme Lists programs of a particular type such as ...

Page 18: ...n the program listing To highlight in the listing the program you are watching press To move through the channels press the Up or Down arrow buttons To move through the time periods press the Left or Right arrow buttons To watch a highlighted program if it is on now press the Select button Note If you select a program that is scheduled for broadcast in the future rather than at the current time th...

Page 19: ...ws theme selected Note A star indicates that a program is on now Navigating within the program listing To move through the programs in the current theme use the Up or Down arrow buttons To change themes press the Left arrow button then use the Up or Down arrow buttons to scroll through the list of themes To select a theme and view programs within it press either the Right arrow or Select button To...

Page 20: ...hin the program listing To move through the programs by title use the Up or Down arrow buttons To jump to certain letters of the alphabet press the Left arrow button then use the Up or Down arrow buttons to scroll through the letters of the alphabet To select a letter and see a list of program titles beginning with that letter press either the Right arrow or Select button To watch a highlighted pr...

Page 21: ...date 1 Press the Guide button on the remote control This will bring you to the IPG main screen in Browse By Channel view 2 Press to view the Date menu Note You can also select the Date screen while using the Browse by Theme and Browse by Title features of the IPG 3 Press the Up or Down arrow buttons to highlight the date you want to view 4 Press the Select button to see a program listing for the s...

Page 22: ...and channel information Navigating within the program listing To see what other programs are shown on the selected channel use the Left or Right arrow buttons To see what s on other channels for the selected time period use the Up or Down arrow buttons To view details about a program highlighted in the Channel Banner press the Info button To tune to a highlighted program or channel press the Selec...

Page 23: ...22 Using Settings USING SETTINGS ...

Page 24: ...ontrol Sleep Timer General Settings A wide range of features can be adjusted via the General Settings menu including audio settings parental controls display options Pay Per View settings and favorite channel listings To access the General Settings menu 1 Press the Settings button on your remote twice 2 At the General Settings menu press the Up or Down arrow buttons to scroll through the list of p...

Page 25: ...ramming that contains mostly dialogue Audio Volume Control Use this feature to set the volume control to one of the following options Fixed provides maximum audio output This setting is recommended if you control the volume using a stereo receiver Variable is recommended for all other means of volume control Audio Digital Audio Output Select Use this feature to set the format of the digital audio ...

Page 26: ...anguages for second audio programming SAP for digital channels and text for screen displays The default language is English Language Screen Use this feature to select the language you would like displayed on all screen information menus and in the IPG Language Language Audio Use this feature to select your preferred SAP language to use with digital channels that support more than one language Note...

Page 27: ...ified times Timer Use the viewer settings to select your favorite channels for quick viewing Viewer General Settings Continued At any point within the General Settings menus you can press the INFO button on your remote to display details about using the various features Help with General Settings 26 Viewer Favorites Use this feature to select the channels that you view most often To create your fa...

Page 28: ...DIGITAL SET TOP BOX STB DIAGRAMS Digital Set Top Box STB Diagrams 27 Continued on Next Page ...

Page 29: ...m available from the on screen guide and while viewing a program 5 Exit Exits menus on screen guide and program information 6 Settings Accesses the Settings menu 7 Smart Card Slot Allows smart card access 8 Select Accesses your on screen selection 9 CH and CH Scrolls up and down through the channels 10 VOL and VOL Increases and decreases volume 11 Power Provides power to the STB The light above th...

Page 30: ...s of a stereo receiver or a TV with stereo sound 5 Cable Out Connect to cable input of TV or VCR standard definition 6 Cable In Connect to coaxial cable coming from the wall 7 Bypass Connect the optional RF Bypass module This module allows viewing one channel while recording another 8 AC Switched Outlet Connect the AC power cord from another device such as a TV 9 AC Power Input Connect the STB to ...

Page 31: ...on screen services such as the on screen guide and Pay Per View 7 IR Sensor Receives the infrared signal from the remote control 8 LED Display Displays the selected channel number and time of day The LED also displays the following Message Power Record 9 VOL and VOL Increases and decreases volume 10 CH and CH Scrolls up and down through the channels 11 Select Accesses your on screen selection 12 S...

Page 32: ...igital audio device 6 Secondary Video Connect to either a VCR for archiving saved content from the 8300HD or to and Audio Out another set of inputs composite on your HDTV 7 S Video Out Connect an S Video cable to send an S Video signal to your TV or VCR This signal is standard definition but higher quality than other SDTV connections 8 IR This connector reserved for future use 9 SATA Connect to an...

Page 33: ... USB Port Allows connection to external equipment such as a keyboard 7 Exit Exits menus on screen guide and program information 8 Settings Accesses the Settings menu 9 Smart Card Slot Allows smart card access if available 10 Select Accesses your on screen selection 11 CH and CH Scrolls up and down through the channels 12 VOL and VOL Increases and decreases volume 13 Power Provides power to the STB...

Page 34: ... must use these ports to provide HDTV signals to a surround sound receiver or other digital audio device 8 Digital Audio Out Connect an RCA cable to send a digital audio signal to a surround sound receiver or other digital audio device 9 Video Audio Out Connect an RCA cable to Video Out and Left Right Audio Out to send analog video and audio signals to a standard VCR This signal is SDTV 10 Cable O...

Page 35: ...nd or Pay Per View 7 IR Sensor Receives the infrared signal from the remote control 8 LED Display Displays the selected channel number and time of day The LED also displays the following Message HDTV Power Output Resolution 1080i 720p 480p 480i Record AUTO Automatically outputs native scan rates that your TV can accept 9 VOL and VOL Increases and decreases volume 10 CH and CH Scrolls up and down t...

Page 36: ...ft and right to a stereo receiver or a TV with stereo outputs 7 Optical Audio Connect an optical cable to send a digital audio signal to Output surround sound receiver or other digital audio device 8 S Video Out Connect an S Video cable to send an S Video signal to your TV or VCR This signal is standard definition but higher quality than other SDTV connections 9 HDMI Connect the HDTV HDMI connecto...

Page 37: ...age HDTV Power Output Resolution 1080i 720p 480p 480i AUTO Automatically outputs native scan rates that your TV can accept 7 Guide Accesses on screen services such as the on screen guide video on demand or pay per view 8 Info Displays a description of the selected program This button is available from the on screen guide and while viewing a program 9 Exit Exits menus the on screen guide and progra...

Page 38: ...l to your TV or VCR This signal is standard definition but higher quality than other SDTV connections 8 IR Connector reserved for future use 9 Optical Audio Connects to an optical cable that sends a digital audio signal to a Output surround sound receiver or other digital audio device 10 Multi Stream CableCARD Installed by your service provider 11 HDMI Connects an HDMI cable to the HDMI input of a...

Page 39: ...program 6 Guide Accesses on screen services such as the on screen guide video on demand or pay per view 7 IR Sensor Receives the infrared signal from the remote control 8 LED Display Displays the selected channel number and time of day The LED also displays the following Message HDTV Power Output Resolution 1080i 720p 480p 480i RECORD AUTO Automatically outputs native scan rates that your TV can a...

Page 40: ... sends a digital audio signal to a surround sound Output receiver or other digital audio device 8 S Video Out Connects to an S Video cable that sends an S Video signal to your TV or VCR This signal is standard definition but higher quality than other SDTV connections 9 IR Connector reserved for future use 10 HDMI Connects an HDMI cable to the HDMI input of an HDTV HDMI supports both digital audio ...

Page 41: ...vie titles It works just like a video rental store in which you pay for access to an event or movie and can then watch it at any time within your rental You can also pause rewind and fast forward the event or movie and watch it as many times as you like within your rental period TV On Demand TV ON DEMAND ...

Page 42: ...am Note Only eight titles will be visible on your screen at one time Use the arrow buttons on your remote to scroll through the entire list of available programs Note From the TV On Demand main menu you can also search by actor s name title director s name or keyword Please see search directions on page 60 3 Use the arrow buttons on your remote to scroll through the listing and highlight your sele...

Page 43: ...select then use the arrow buttons to move to U and press select then use the arrow buttons to move to L and press select Use the space bar on the keyboard to insert spaces between names and or words within a title or your search keywords 1 From within the Main Menu use the arrow buttons on your remote control to highlight SEARCH then press the Select button You will see the following options Searc...

Page 44: ...tion message that includes the amount your account will be charged and additional information about your selection To proceed with your order press the Select button on your remote control 3 Once your order has been confirmed your selection will begin playing immediately and you will see five viewing control buttons on your screen If you prefer to watch your purchased selection at another time wit...

Page 45: ...or an additional charge per program You pay only for the programs you order and each program will appear as a separate item on your bill You can order PPV events using your remote control When using PPV you will encounter these symbols in the IPG Indicates a PPV program Indicates a PPV program you have purchased PAY PER VIEW ...

Page 46: ...the program noting the following If the event is scheduled for future broadcast the IPG displays the Future Program Options menu Follow the instructions on the screen If the event is scheduled for immediate broadcast the preview or purchase screen appears with the event information Press to buy the event or follow the instructions on the screen You will be prompted to enter a Personal Identificati...

Page 47: ... appear in the IPG with this symbol To review PPV purchases Canceling a PPV Order 1 Press the Settings button on your remote twice This will bring you to the General Settings menu Use the Up or Down arrow buttons to locate and highlight PPV Purchases 2 Press Select button 3 Enter your PPV PIN if necessary 4 Use the Up or Down arrows to highlight Pending then press Select button The IPG displays a ...

Page 48: ...r Down arrows to highlight Change 4 Press Select button 5 Enter your CURRENT PIN 6 Enter your NEW PIN 7 Re enter your new PIN for confirmation 8 Press the Exit button to return to watching TV To change your PPV PIN Note You must contact EATEL Customer Service to set up your PPV PIN before you can change your PIN If you forget your PIN or become locked out of the system contact EATEL Customer Suppo...

Page 49: ...48 TV Caller ID TV CALLER ID ...

Page 50: ... s name and telephone number if available along with two control options Use your STB remote to make your selection Activating TV Caller ID TV Caller ID is automatically activated for every customer with EATEL phone service with Caller ID and FiberEdge Digital Edge TV This means when a call comes in as you are watching TV a small graphic with Caller ID information will appear near the bottom of yo...

Page 51: ...w buttons on your remote to highlight either Caller ID ON or Caller ID OFF then press the Select button to make your choice or use the up or down arrow buttons to scroll to SEL on the screen and then press the Select button The asterisk to the left of the selection indicates which setting is currently active TV Caller ID automatically logs the names and phone numbers of the last 10 callers along w...

Page 52: ...on 3 Use the Up or Down arrow buttons to scroll to Map Services and press the Select button on your remote 4 Use the Up or Down arrow buttons to scroll to the phone number for which you would like to adjust the settings and press the Select button 5 Use the Up or Down arrow buttons to scroll to either Caller ID On or Caller ID Off for the specified phone line Press the Select button to turn the se...

Page 53: ...or Down arrow buttons to scroll to Caller ID Settings and press the Select button 4 Use the Up or Down arrow buttons to scroll to Set Caller ID Display Duration and press the Select button 5 Use the Up or Down arrow buttons to locate your preferred duration Options range from 5 to 240 seconds Press the Select button to set the display duration Note Caller ID Display Duration settings are STB speci...

Page 54: ...ion Once Parental Control has been activated blocked programs can only be viewed by entering a PIN A padlock symbol in the IPG indicates that a channel program or part of a program based on time or rating is blocked When the Parental Control feature is off an unlocked padlock symbol in the IPG appears next to programs that would be blocked if the Parental Control feature was on You can enable chan...

Page 55: ...rol PIN 5 Re enter your PIN to confirm 6 Press the Exit button to return to watching TV Change Your Parental Control Blocking PIN To change your parental control blocking PIN 1 Press the Settings button on your remote twice This will bring you to the General Settings menu Use the Up or Down arrow buttons to locate and highlight Block PIN 2 Press the Select button 3 Use the Up or Down arrow buttons...

Page 56: ...ice This will bring you to the General Settings menu Use the Up or Down arrow buttons to locate and highlight Block Channels 2 Press the Select button 3 Enter your Parental Control Blocking PIN if required 4 Use the Up or Down arrow buttons to highlight each channel you wish to block 5 Press the Select button Blocked channels are added to a list to the right and a padlock symbol appears next to th...

Page 57: ... General Settings menu Use the Up or Down arrow buttons to locate and highlight Block Rating 2 Press the Select button 3 Enter your Parental Control PIN if required 4 Press the Up or Down arrow buttons to highlight the rating you wish to block 5 Press the Select button to block the high lighted rating or press to block that rating and all ratings that follow the selected rating in the list on the ...

Page 58: ...e time you want the block to begin as follows Press the Left or Right arrow buttons to highlight a setting Press the Up or Down arrow buttons to change each setting When the correct START time is shown press the Select button 7 In the STOP column change the time shown to the time you want the block to end as follows Press the Left or Right arrows to highlight the setting to change Press the Up or ...

Page 59: ...program full screen press the Settings button on your remote to view the Quick Settings menu 2 At the Quick Settings menu use the Up or Down arrow buttons to highlight Turn ON OFF Parental Control Note This control is a toggle switch and the text that appears in the Quick Settings menu will reflect whether Parental Control is currently off or on 3 Press the Select button to change the setting to O...

Page 60: ...ow buttons to select Turn OFF Parental Control 3 Enter your Parental Control Blocking PIN Notes If you unblock one or more channels without turning off Parental Control then you will need to repeat this procedure to unblock additional channels Each time you turn off the power to the set top the Parental Control is automatically turned ON 59 ...

Page 61: ...Selecting Favorites 60 SELECTING FAVORITES ...

Page 62: ... the right Note The Current Favorites list on this screen only includes favorites you are currently adding it does not display all of your favorite channels To remove the highlighted channel from your favorites list favorite channels will appear in the list with the ribbon symbol next to them press the Select button The ribbon symbol will disappear 5 Press the button to accept your changes to the ...

Page 63: ...RECORDING DVR SERVICES With a Digital Video Recorder DVR set top box you can easily record your favorite programs and then play them back anytime The DVR and Picture In Picture PIP features give you complete control convenience and choice when watching TV ...

Page 64: ... While recording both programs you can play back a third program you have already recorded RECORD a single episode or all episodes of your favorite TV programs RECORD one of your favorite TV programs and at the same time access any advanced application such as TV On Demand TVOD Not sure if you have room to RECORD new programs You can check your available recording space any time WATCH TWO TV PROGR...

Page 65: ... different speeds of Rewind or Fast Forward Frame by Frame To reverse or advance one frame at a time press Pause and then repeatedly press Rewind or Fast Forward For example to advance three frames press Pause and then press Fast Forward three times Slow Motion Play To see the action in slow motion press Play from normal play mode Press Play again to resume normal play mode Instant Replay To repla...

Page 66: ...ur A status bar will appear on screen while a program is paused see below From Pause mode press Pause Live or Play to resume the normal viewing or play mode Note You can use these same dedicated DVR buttons to control the reduced screen also known as the quarter screen in the IPG and in all DVR screens Note All of the features for controlling live TV such as Pause Fast Forward Rewind are also avai...

Page 67: ... TV program and then press Record 3 In the Confirm Recording screen choose your recording options and press The program to be recorded is highlighted in red in the Program Guide To record a TV program from the program guide Recording Multiple Episodes of a TV Program You are Watching 1 Press Record 2 Choose One Episode or All Episodes Notice the information in the fourth column changes based on yo...

Page 68: ...recorded programs and choose the program you would like to play back 3 Press Select to display your options To access and play your recorded programs Managing Recording Space 1 Press List on your remote 2 Press to display the Preferences screen which displays the percentage of space used To view disk space status Watching Your Recordings ...

Page 69: ...ppears in the Preference screen will reflect whether Auto Erase is currently off or on 4 Press Select to adjust your preference The Auto Erase feature will automatically erase your oldest recordings to make room for new programs Note Any recordings that have a Save Time of Until I Erase will not be automatically erased To turn on or turn off Auto Erase Digital Video Recording DVR Services ...

Page 70: ...to your VCR inputs Note This graphic shows the 8300HD DVR back panel layout The 8300 DVR used with Standard Definition back panel is slightly different The program that you are copying appears in the PIP window Connecting to your VCR using the OUT 2 outputs allows you to watch or record another program or even change channels in the Main screen without affecting the copy in progress WARNING Electr...

Page 71: ...n the back of the DVR 2 Make sure there is a tape in your VCR and it is set to record 3 Press List The list of recorded programs appears 4 Use the arrows to highlight the recording you want to copy to a VHS Tape Be sure to select a program that is not currently being recorded 5 Press Select The Recorded Program Options screen appears 6 Use the arrows to highlight Copy to VCR ...

Page 72: ...opied Note You can watch the copying in progress through the PIP You can turn the PIP feature off and on without affecting the copy in progress A Copying to VCR banner will be displayed for 3 seconds when you turn the PIP feature on Note You can still record live TV directly to a VHS tape instead of your DVR by connecting the DVR OUT 2 outputs directly to the VCR inputs However recording live TV d...

Page 73: ... PIP screen you must first swap it to the Main screen To change the channel in the PIP screen use PIP CH and buttons You can only activate PIP from full screen viewing If you are in the IPG you must exit first before using PIP You will only hear audio for the main screen Swap the Main and PIP Screens To swap the TV program that is in the PIP screen to the Main screen press the PIP Swap button Digi...

Page 74: ...n 1 15 a m and 6 00 a m daily your DVR will automatically enter power save mode unless you press a button on the remote control or a button on the DVR STB front panel at least once every 2 hours At 1 10 a m the DVR displays the five minute warning banner indicating that the DVR is about to enter power save mode When this banner appears do one of the following To allow the DVR to enter Power Save m...

Page 75: ...s on page 93 of this guide Note Choosing the Advanced Setup mode allows you to save all the HDTV picture formats so that you can toggle between them Preparing STB 8300HD or 8300HDC to Work with Your High Definition TV First make sure that your DVR is properly connected to your HDTV television and other electronic devices Use the component PrPbY or HDMI ports to connect the DVR to your HDTV For mor...

Page 76: ...t only even on non HD channels Tip After you complete the setup you can use to stretch or zoom the picture Advanced Setup Instructions 1 Press or to select the type of TV screen you have 2 Follow the on screen instructions to select your picture formats 3 Press to toggle between the Save and Remove options or press to see how the next format looks on your TV screen Note If you see a black screen d...

Page 77: ...e Format 3 Press the Right arrow button to highlight the picture format setting 4 Press the Up arrow button to select Pass Through 5 Press to accept this option The STB front panel will now display AUTO plus the scan rate you are viewing for example 1080i 6 Press Exit to return to normal viewing Note When the HDMI connector is connected to the HDTV the General Settings Set Picture Format screen di...

Page 78: ...er system when connected to either the optical or coax RCA Connector S PDIF ports You can avoid this by overriding the automatic configuration through the General Settings menu and switching the audio output to Dolby Digital Important If your HDTV cannot decode Dolby Digital formatted content and you have configured the DVR to output in the Dolby Digital format you will not be able to listen to au...

Page 79: ...ecord and confirming the recording you can swap it back to the PIP screen and it will continue recording You can also press PIP On Off and the DVR will continue to record that program Can I use PIP to watch another program while copying a program to my VCR No You cannot use PIP to watch another program while copying a program to a VHS tape When copying a program to a VHS tape the PIP can be used o...

Page 80: ...ected the Easy Setup mode and the Widescreen TV setting 16 9 in the HDTV Setup Wizard Choosing these two settings together limits your programming to 1080i format even on non HD channels To see your non HD programs in 480i on a widescreen HDTV 16 9 use the Advanced Setup in the HDTV Setup Wizard Make sure that you select 480i as one of your saved formats and then select Pass Through in General Set...

Page 81: ...TROUBLESHOOTING Troubleshooting 80 ...

Page 82: ...that all cables are properly connected Verify that the power to your TV is turned on If your system includes a VCR and or stereo verify that you have properly connected them to the STB Verify that your TV is tuned to the proper output channel 3 or 4 Verify that the volume is turned up Verify that the Bypass feature is disabled Distorted picture Verify that all cables are properly connected Adjust ...

Page 83: ...re the switch is in the ON position Verify that all cables are properly connected Channel banner displays instead of the channel number Press the INFO button on the remote control You may have pressed the Power button before all of the data for the IPG was received by the STB TV screen displays a message indicating that the STB is automatically updating its software Wait for the time to display on...

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