SCIFIT • Scientific Solutions for Fitness • SCIFIT • Scientific Solutions for Fitness • SCIFIT
10
WarranTy
Maintenance
After using, always wipe down your SCIFIT exercise
product. Perspiration that continuously settles on
frame, upholstery, casings and control panels may
eventually cause rust or damage. Damage resulting
from lack of maintenance WILL NOT be covered under
warranty. To clean upholstery, use mild soap and warm
water, then dry with a clean towel. Refer to the machine
maintenance schedule.
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Product Support
Assistance for the service of SCIFIT products is available by
•
Fax: +1 (918) 359-2045
•
Phone: +1 (918) 359-2040
•
Toll Free: +1 (800) 745-1373
•
Email:
Service@SCIFIT.com
The product support department is staffed from 7 AM to 5 PM US Central Time Monday through
Friday. A voicemail service is available 24 hours daily for recording messages to request technical
support and to order replacement parts. Our goal is to return every voicemail call within 30
minutes of when it is placed during our normal business hours. Some parts may be ordered
online using a credit card at:
www.SCIFIT.com
Please have the following information prior to calling technical support:
•
Model number of equipment
•
Serial number of equipment
•
Point of contact name and phone number
•
Detailed description of symptoms encountered.
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Parts Shipment
During the first 30 days warranty parts will be shipped via overnight delivery. Determination
must be made before 2:00 PM US Central Time on any given weekday for next day delivery.
During the remainder of the first year warranty period, parts requirements will be filled via ground
shipment. The customer will have the option to request overnight or 2nd day parts shipping, but
will be charged the difference between the ground shipment cost and the overnight or 2
nd
day
cost.
SCIFIT • Prescribed for Progress • SCIFIT • Prescribed for Progress • SCIFIT • Prescribed for Progress
