Before Calling for Service
Try the solutions suggested here first in order to
avoid the cost of an unnecessary service call.
Unit does not run
n
Is the control set to ON?
Be sure that the control is set to ON.
n
Is the power cord plugged in?
Firmly plug the cord into a live outlet with proper
voltage.
n
Has a household fuse or circuit breaker
tripped?
Replace the fuse or reset the circuit.
n
Is the room temperature cooler than normal?
Room temperature must be above 55°F (13°C).
Otherwise, bin thermostat may sense cold room
temperature and shut off even though bin is not full
of ice. Also, unit may not restart once it does shut off.
Unit runs but produces no ice
n
Is the control set to ON?
Be sure that the control is set to ON.
n
Is the water supply connected?
Make sure the water supply is properly connected
and turned on.
Unit runs but produces very little ice
n
Is the room temperature hotter than normal?
Room temperatures of more than 90°F (32°C) will
normally reduce ice production.
n
Is the condenser dirty?
Dirt or lint may be blocking the airflow through the
condenser. See the “Cleaning the Condenser”
section.
n
Is there scale buildup in the ice maker?
If there is white scale buildup in the ice maker’s
water or freezing system, you should clean the ice
maker. See the “Cleaning the Ice Maker System”
and the “Cleaning the Interior Components” sections.
Grid is not cutting ice sheets
n
Is the cutter grid securely in place?
Unplug the ice maker or disconnect power. Remove
the cutter grid cover and check the cutter grid
harness plug to make sure the connection is secure.
Taste in ice cubes
n
Is there unusually high mineral content in the
water supply?
The water may need to be filtered or treated.
n
Are there food items stored in the ice bin?
Do not store any foods in the ice bin.
n
Were all the packaging materials removed?
Make sure that all packaging materials were
removed at the time of installation. Service Diagnosis
CSW45
July 1999
Page 17
