Service Diagnosis
Makes excessive noise
Problem
Likely Cause
Probable Solution
Fan blade vibrates
Blade is bent
Replace fan blade
Fan motor mount is broken
Replace motor mount
Compressor vibrates
Mounting loose
Check mounting
Water pump vibrates
Pump bearings worn
Replace pump
Panels vibrate
Mounting screws loose
Tighten screws
Makes ice, does not harvest
Problem
Likely Cause
Probable Solution
Ice wrong size
Environment changed
Adjust cube size
Little heat to evaporator
Hot gas valve does not open
Check voltage to coil when unit is
in harvest, check controller
indicator light.
Water temperature very low
Adjust harvest time
Fan motor does not stop
Check voltage, replace controller
Makes poor quality ice
Problem
Likely Cause
Probable Solution
Spray pattern poor
Spray jets dirty
Clean jets
Runs out of water
Water leaking from reservoir
Correct leak
High TDS water supply
Groundwater supply
Treat water
Makes ice, but melts rapidly
Problem
Likely Cause
Probable Solution
Restricted drain
Gravity drain hose has air block
Check for kinks or traps
Pooled water in bin
Pump model switch not starting
pump
Check / replace switch
Membrane Switch Diagnostics
Unplug and check connector pins (left side is pin
1), read about 10 ohms when activating the button,
and OL when not pressing the button: Pin 2-3
On/Off Switch; 4-3 Clean Reset Switch
August 2010
Page 25
CU50
Service Manual