Scout Hub, Installation Manual

Page 1: ...scout installation guide ...

Page 2: ...out from your smartphone or tablet for real time feedback and interactive instructions visit scoutalarm com install on your mobile phone or tablet recommended installation alternate installation follow along with this paper based installation guide and your computer at scoutalarm com install ...

Page 3: ...tallation 1 2 3 4 The installation process should take 30 minutes or less for the average system Here s what to expect register your system install and test devices choose a monitoring option set modes and permissions ...

Page 4: ...ng out of the box note that the box your system shipped in doubles as a carrier Take it with you around the house as you install so that you can receive real time feedback from the sensors and save time unboxing your system ...

Page 5: ... s in the box At minimum you should have received one Scout hub and one Scout sensor Please confirm that you received the items pictured below and the contents of your box match the order that you placed or ...

Page 6: ...5 register ...

Page 7: ...o install Scout you ll need to visit www scoutalarm com and click register in the top right hand corner Fill out the form on screen to create your account and register your system Once you ve completed these steps you ll be ready to install the Scout hub register ...

Page 8: ...ions or need help at any point during the installation have questions Live chat with customer support on our website at scoutalarm com E mail info scoutalarm com Visit our troubleshooting guide at support scoutalarm com ...

Page 9: ...9 hub ...

Page 10: ...The hub is the communication center of Scout and essential to your system The hub has a 100 ft range The hub box includes The hub a power cord and an ethernet cord device scout hub ...

Page 11: ...step one power up Locate a power outlet close to your router and plug the power cord into the hub and the wall A light on the hub will turn on to indicate that it has been powered ...

Page 12: ...rnet cord into your router and then into the back of the hub A light on the hub will indicate that the ethernet plug is connected correctly If you do not have a router click the question mark on screen or visit support scoutalarm com for instructions ...

Page 13: ... As the hub connects it will flash a variety of lights A solid green light means you are connected to our server If your Hub does not have a solid green light please click the question mark on screen or visit support scoutalarm com ...

Page 14: ...four enter install code After the hub is connected input the installation code in the field provided The code can be found on the large Quick Start Card you received in your shipment installation code SA0000 ...

Page 15: ... once you enter the installation code This process may be instant but can take up to 3 minutes The bars on screen will switch from unfilled to filled Once the green light has changed from flashing green to solid green the hub has successfully paired ...

Page 16: ...l If the Hub s light is solid green light confirm a successful pairing on screen by clicking It s solid install devices If the green light isn t solid please click the question mark on screen or visit support scoutalarm com ...

Page 17: ... the wrong device battery pull tabs pull If you incorrectly mounted a sensor slowly twist the device left and right to loosen the adhesive Pulling a device straight off may damage the surface removing a sensor Install the sensor closest to the hub first and work your way out Scout sensors have a range of approximately 100 ft sensor sequence ...

Page 18: ...19 motion sensor ...

Page 19: ...ects motion inside your home The motion sensor has a 20 ft range and a 90 degree field of view Be sure to pair this device from its desired location to ensure you are in range of the Scout mesh network device motion sensor ...

Page 20: ...ove the battery pull tab to engage the battery The motion sensor will immediately enter pairing mode to pair with the hub It can take up to 3 minutes for the device to pair to the hub The bars on screen will switch from unfilled to filled when paired ...

Page 21: ...step two placement The motion sensor can be mounted in a corner stand freely on a shelf or be hung on a screw It should be 5 6 ft off of the ground regardless Corner Shelf Flat 5 6 ft ...

Page 22: ...If the unit is freestanding on a shelf you can bypass this step If you want to adhere the motion sensor flip the motion sensor over and remove the adhesive from the appropriate pads Place it in your desired location in range ...

Page 23: ...step four name sensor Name your motion sensor something unique and click Submit Repeat steps 1 4 if you have multiple motion sensors If you have no more devices you are done installing name sensor ...

Page 24: ...25 door panel ...

Page 25: ...disarm the system It must be placed inside your home Pair this device from its desired location to ensure you are in range of the Scout mesh network The door panel box includes one large panel one small panel two RFID key FOBs and one RFID sticker device door panel ...

Page 26: ...ull tabs to engage the batteries The door panel will immediately enter pairing mode to pair with the hub It can take up to 3 minutes for the device to pair to the hub The bars on screen will switch from unfilled to filled and the door panel will chirp once when paired ...

Page 27: ...re the door panel test your device with the on screen instructions to confirm you re within range You ll want the panel to be at about shoulder height One piece will move with the door while the other piece stays stationary on the frame ...

Page 28: ...step three prep device Flip the large panel over and remove the adhesive The small panel will be adhered later so you can first test the magnet offset ...

Page 29: ...ush with the edge and level to where you will place the small panel Before removing the adhesive on the smaller panel line it up with the larger panel and test the proposed placement on screen If the icon is not changing you will have to move it closer Once confirmed adhere ...

Page 30: ... it Once both panels are adhered confirm the door panel is working Open and close the door to trigger the chirp noise and the icon change on screen Tap a key fob to the door panel as well to test arming and disarming ...

Page 31: ...step six name it name sensor Name your door panel something unique and click Submit Repeat steps 1 6 if you have multiple door panels If you have no more devices you are done installing ...

Page 32: ...access sensor ...

Page 33: ...ing and closing of any door window cabinet or safe Be sure to pair this device from its desired location to ensure you are in range of the Scout mesh network The access sensor box includes one large panel and one small panel device access sensor ...

Page 34: ...ove the battery pull tab to engage the battery The access sensor will immediately enter pairing mode to pair with the hub It can take up to 3 minutes for the device to pair to the hub The bars on screen will switch from unfilled to filled when paired ...

Page 35: ...ing the sensor on a window or door there are multiple configurations to consider The reference images on the following two pages demonstrate your options One piece will always move and one piece will always be stationary placement choose ONE ...

Page 36: ... variations in the world We can t illustrate all of them in this guide but we ve considered almost every possible installation If the illustrations above don t work for you find more illustrations at support scoutalarm com placement choose ONE ...

Page 37: ...step three prep device Flip the large panel over and remove the adhesive The small panel will be adhered later so you can first test the magnet offset ...

Page 38: ...flush with the edge and level to where you will place the small panel Before removing the adhesive on the small panel line it up with the large panel and test the proposed placement on screen If the icon is not changing you will have to move it closer Once confirmed adhere ...

Page 39: ...step five name it name sensor Name your access sensor something unique and click Submit Repeat steps 1 5 if you have multiple access sensors If you have no more devices you are done installing ...

Page 40: ...41 register rfid ...

Page 41: ...anually Tap them to any door panel to arm and disarm Two RFID key fobs and one RFID sticker are packaged with each door panel you ordered Place RFID key fobs on your keychain Place the RFID sticker on a secret object around your house in case you lose your keys or have an unexpected guest ...

Page 42: ...ose an RFID fob or sticker that you would like to register Tap it to the door panel The light will turn blue when it senses an object in it s field The light will turn green and chirp when the RFID device has been read successfully ...

Page 43: ...evice and click Submit Write the name of the fob on the attached sticker to keep track of it You can grant and revoke RFID device access through the Scout dashboard at any time Repeat steps 1 2 until you have registered all of your RFID devices ...

Page 44: ...45 warranty info ...

Page 45: ... expose the product to any water or liquid of any kind Many of Scout s devices operate on battery power Battery powered detection sensors will not operate and your alarm will not sound if the batteries are low or dead Monitor your device s battery level often to ensure proper operation Use a dry cloth to clean your Scout device Do not use liquids of any kind Exposure to liquids detergents or abras...

Page 46: ... 15 of the FCC Rules Operations of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These lim...

Page 47: ... for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body Canada Compliance Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including in...

Page 48: ... radio peut fonctionner avec une antenne d un type et d un gain maximal ou inférieur approuvé pour l émetteur par Industrie Canada Dans le but de réduire les risques de brouillage radioélectrique à l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonnée équivalente p i r e ne dépasse pas l intensité nécessaire à l établissement ...

Page 49: ...If you need service contact Scout at one of the numbers below Helpful information is also available on our website at support scoutalarm com Toll Free Within the United States 1 844 AT SCOUT 287 2688 Outside the United States use the number above carrier charges apply please contact your telecom service provider for details The hours our customer support is available may be found at support scouta...

Page 50: ...s determined by Seller s inspection of the Product Other limitations on this Warranty are described in Seller s End User License Agreement EULA located at www scoutalarm com legal If any defect in material or workmanship occurs during the applicable warranty period in any of the Products as determined by Seller s inspection of the Goods your sole and exclusive remedy shall be as set forth in the E...

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