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19. Troubleshooting
Tests to be carried out:
• Following a fall, check that the accelerator lever works properly. To do this, accelerate and
decelerate several times.
• Check from time to time that the brakes are working properly. To do this, move the vehicle by
pushing it manually and brake suddenly to make sure that it responds to the commands.
• Check that all vehicle components are in place and securely fastened.
• Check the condition and pressure of the tyres.
• Check the wear of the brakes and cables.
Error
The motor is not running
The rear wheel does not turn
The motor stops while it
is running
After it has been charged, the vehicle
turns itself off
The battery does not charge or
the electric scooter does not turn on
The vehicle stops suddenly while
it is running
Cause
The battery is dead
The battery is not connected
Problems with the brakes
Motor overheating
The battery is damaged
Connection problems
Damaged/dead battery
Problems with the battery charger
Power and control cables
damaged
Electrical problem
Solution
Charge the battery
Check the power connector
Adjust the brakes
Release the accelerator and wait for it to
cool down
Request technical support
from your dealer
Request technical support
from your dealer
Request technical support
from your dealer
Replace the battery charger
Request technical support
from your dealer
Request technical support from
your dealer
