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30

Contacting Customer Service

If you encounter a problem using your system that you cannot resolve,
contact Customer Service:

Before

 contacting CUSTOMER SERVICE, please have the following

information available:

1. InstaScan Scanner Information

:

InstaScan Model Number

Serial Number, located on the bottom of scanner

Any modifications made to the scanner or tags

Location where system is installed

2. Computer Information:

Computer Brand and Model number

Processor speed and available RAM

COM Port used

SCS Support (858) 485-9196

8:00 a.m. – 5:00 p.m. PST

Email – techsupport@SCS-Corp.com

U519 Manual.p65

10/27/2000, 4:35 PM

30

Summary of Contents for U519

Page 1: ...SCANNER MODEL U519 Operations Manual SCS Corporation 10905 Technology Place San Diego CA 92127 Phone 858 485 9196 Fax 858 485 0561 www scs corp com info scs corp com U519 Manual cover p65 10 27 2000...

Page 2: ...be contained in this Operations Manual SCS makes no commitment to update or keep current the information in this Operations Manual and reserves the right to make changes to this Operations Manual and...

Page 3: ...tennas 12 Placing the Antennas 12 Connecting to a PC Serial Port or RS 232 13 Connecting to an AC Outlet 14 Configuring the Scanner 15 Aligning the Scanner 18 Installing Dura labels 19 Reading Informa...

Page 4: ...SCS Patents 32 InstaScan Scanner Specifications 33 Chapter 6 DB 25 Connector Function 35 Receive Antenna Select Lines 36 Transmit Antenna Select Lines 37 Peripheral Inputs 37 Peripheral Outputs 38 Li...

Page 5: ...a read write head antenna The scanner conforms to FCC Part 15 specifications and can operate with one to nine externally connected antennas Dura label RF tags that contain information programmed by t...

Page 6: ...such as dust dirt oil and mist as well as label damage and objects residing outside the line of sight result in inefficient and erroneous results The SCS Interactive Identification System overcomes t...

Page 7: ...scan field without misidentification or identifying the same tag multiple times It also uses a robust protocol that maintains a uniform per tag scan time regardless of the number of tags in the scan...

Page 8: ...iderable distance from the tags or where numerous tags are required to be read simultaneously The scanner provides nine coaxial connectors for supporting up to nine external antennas Each antenna plug...

Page 9: ...486 processor or better Compatible screen and keyboard 9 pin RS 232 port Windows 95 or 98 16 MB of RAM 32 MB recommended The applications you use to interface with this system may have additional hard...

Page 10: ...ion on radio frequency RF communications Chapter 4 Troubleshooting describes how to identify resolve and avoid problems when using the scanner and tag This chapter also contains Customer Service infor...

Page 11: ...instructions for installing the U519 scanner and tag s LEDs and Connectors The scanner provides the connectors and LEDs described in the follow ing sections and shown in Figure 3 Figure 3 U519 InstaSc...

Page 12: ...scanner is receiving power In the OFF down position the scanner is turned off and not receiving power even if connected to a power outlet The front panel also contains three connectors The lower conn...

Page 13: ...nment or possible interference resulting in diminished tag reading b Loose cable or bad connector Transmit On Green On Scanner is transmitting RF signals connector allows the scanner to communicate wi...

Page 14: ...ectors for connecting external antennas Note that the scanner can also operate with fewer than nine antennas For instructions on connecting antennas to the scanner refer to page 12 Figure 5 U519 Insta...

Page 15: ...ntenna locations 2 Connect external antennas see page 12 3 Place the antenna for optimum read write operation see page 12 4 Connect the scanner to PC serial port or RS 232 see page 13 5 Connecting to...

Page 16: ...objects microwave ovens and other devices that may induce radio frequency interference In addition make sure there are no metallic surfaces between or in relative proximity to the scanner and tag For...

Page 17: ...tor A 15 pin to 9 pin adapter if your computer has a 15 pin serial port connector A 25 pin to 9 pin adapter if your computer has a 25 pin serial port connector These adapters are available from most c...

Page 18: ...On Off switch on the scanner front panel is in the OFF down position 2 Connect the power cord to the AC receptacle in the scanner front panel 3 Connect the other end of the power cord to the wall outl...

Page 19: ...om left to right 7 Select the Series 5 Test Tool icon in the Series 5 tools folder from the start menu 8 If the scanner is attached to COM1 or COM2 it will be recognized by the application automatical...

Page 20: ...of the Series 5 Scanner Test window Hold a tag in front of the antenna while ensuring that your hand is not between the antenna and tag or covering the tag antenna 14 Position a tag within 84 inches...

Page 21: ...lace the tag within 24 inches of the antenna 19 Click on the Write Test button and observe the results in the Test Results box If the test passes you will see Check Write Write OK 20 If the test fails...

Page 22: ...h the available antenna buttons Press the Go button 5 Move a tag into the scanning area the point where you intend to scan 6 Adjust the antenna until the application indicates it detects a tag You can...

Page 23: ...example tags can be inserted into the front tail of a shirt or the waistline of pants using a heat seal patch and a heat press Because this system does not require line of sight scanning the tag does...

Page 24: ...n click the Connect button 3 After a few seconds the main SCS Demo dialog will come up The scanner is in List ID mode As you move a tag into the field in front of the antenna you will see the ID of th...

Page 25: ...t Query All Any writeable memory location will become editable white while write protected memory locations will stay gray 4 Move the mouse cursor over a memory location and click within that location...

Page 26: ...ogramming information 7 To write to a block of memory locations use the commands in the block section of the window Enter the starting memory location in the From window Enter number of memory locatio...

Page 27: ...signal attenuation This chapter provides tips for optimizing radio frequency RF communications with your InstaScan and Dura label Topics in this chapter include Signal interference see page 24 Signal...

Page 28: ...ring signals may be An RF system such as an RF local area network LAN or another Interactive Identification system located close to your system Security gates garage doors or similar devices that emit...

Page 29: ...r or other fluids surrounding the antenna or tag Almost every object furniture and partitions in the path of a signal causes some degree of attenuation The effects can be minimized by careful antenna...

Page 30: ...characteristics including construction materials office plan closed or open and the presence of windows and ducting The RF field pattern and the reading distance may be influenced by nearby metal obje...

Page 31: ...g the problem Chapter 4 Troubleshooting Problem Probable Cause Solution The Power ON LED does not light when you turn on the scanner The AC outlet may not be working Plug another electrical appliance...

Page 32: ...ge 30 You receive an error message when configuring the scanner The scanner may not be turned on Verify that the Power ON LED is lit The scanner s serial port connection to your computer may not be se...

Page 33: ...milliseconds No RF Power The supplied SCS Diagnostic tag may be used to verify that the scanner is transmitting RF power When held within a few inches of the transmit antenna the LED on the Diagnostic...

Page 34: ...le 1 InstaScan Scanner Information InstaScan Model Number Serial Number located on the bottom of scanner Any modifications made to the scanner or tags Location where system is installed 2 Computer Inf...

Page 35: ...aining the Scanner configuration program Follow these steps to return your scanner and accessories for service 1 Carefully pack your scanner and accessories in the original static protected bubble wra...

Page 36: ...lding the following patents Other patents outstanding 4 424 579 4 442 507 4 933 735 5 148 256 5 296 722 5 407 851 5 496 763 4 796 074 5 095 362 5 583 819 5 686 341 5 856 788 5 963 144 Chapter 5 Specif...

Page 37: ...agnostic use Pin assignments DB9F Pin 1 Not used Pin 2 Transmit Data Input Pin 3 Receive Data Output Pin 4 Internally connected to Pin 6 Pin 5 Protective Ground Pin 6 Internally connected to Pin 4 Pin...

Page 38: ...temprature 0 to 50 C 32 to 122 F Approved Standards FCC Part 15 Maximum serial cable length 10 meters 30 Feet Dimensions 36 cm x 20 cm x 11 cm 14 in x 8 in x 4 5 in Weight 3 Kg 7 lbs U519 Manual p65 1...

Page 39: ...ut bit 4 8 TX_ASEL5 Transmit antenna select bit 5 9 TX_ASEL3 Transmit antenna select bit 3 10 TX_ASEL1 Transmit antenna select bit 1 11 RX ASEL5 Receive antenna select bit 5 12 RX ASEL3 Receive antenn...

Page 40: ...Select Lines Pins 13 25 12 24 and 11 are the high order bits of the hardware pins that select the receive antenna Bit 0 is kept internal to the interrogator These lines are used to drive external mul...

Page 41: ...Antenna Quantity command 3 Default mode automatically cycles through all antennas The interrogator will freeze at a certain antenna selection by issuing the Select Transmit Antenna command Peripheral...

Page 42: ...of the Write Peripheral Outputs command The outputs are compatible with CMOS levels Table 5 Output Characteristics Note VCC Min is 4 75 volts VCC is nominally 5 0 volts Description Min Max Units High...

Page 43: ...Comparator BUFCOMP This is the digitized output of the RF receiver Receiver blanking signal BLANK When low the microcontroller is ignoring the output from the RF receiver VCC This is the 5 0 V regulat...

Page 44: ...ny product that has been subjected to any abnormal electrical mechanical or environmental abuse FCC Part 15 Compliance The FCC has established rules that permit the scanner and tag system to be used w...

Page 45: ...the transmitter while spending the other 50 of the time at more than 5 away the allowed RF exposure limits will be satisfied Operators should use their own judgment to limit their exposure to the allo...

Page 46: ...42 U519 Manual p65 10 27 2000 4 35 PM 42...

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