IX. After-sales Service
1. This product passes the delivery inspection.
2. The packing box and warranty card should be kept properly. The main unit can be returned for replacement free of any charge
within 7 days since the date of purchase and with round-trip freight at your own account within 3 months since the date of purchase
and can be returned for repair with round-trip freight at your own account within 1 year since the date of purchase for any non-
human-induced quality problem.
3. The product returned without the packing box and warranty card will be refused.
4. Each massager is provided with the warranty card, and those are covered by warranty if no electronic warranty card is generated.
5. During warranty period, we are entitled to refuse after-sales service or charge maintenance fees as appropriate in any of the
following cases:
①
Failure to provide the warranty card or electronic warranty card;
②
Fault or damage due to improper operation;
③
Product returned without packing box or security code or with damaged security code;
④
Fault or damage caused by maintenance service personnel not authorized by us;
⑤
Fault or damage caused by natural disaster or other force majeure;
⑥
Other malicious damage.
6. Please call our national toll-free hotline 400-9020-192 for after-sales consultation.
