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Using Your SDX Telephone

Using Your SDX Telephone – Page 

 – Page 13

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SDX 10/20/40E - FT-2/3/4 Terminal Guide

SDX 10/20/40E - FT-2/3/4 Terminal Guide

39HTN00

39HTN000026PEA - Issue 6 (April 1997)

0026PEA - Issue 6 (April 1997)

Call Back

Call Back

If you call an extension and find that it is busy or does not answer (or one

in office), then you can tell SDX to ring you when the extension is free or

is available (has returned and used terminal). When you use Call Back

Call Back,

the receiving terminal’s display indicates who is requesting a Call Back

Call Back

when the system sets up the call.
To request a terminal to Call Back when free/available

To request a terminal to Call Back when free/available::

1. Dial an extension and hear busy or no answer.
2. Press Call Back

Call Back and replace the handset. You can make and receive

other calls while waiting.

3. When you and the other party are both free, your terminal rings.
4. When you answer, the other terminal starts to ring.
To cancel Call Back

To cancel Call Back::

1. Press Call Back

Call Back again.

No Calls

No Calls

When you do not wish to receive calls, you can instruct SDX to return the

Number Unobtainable tone to all your incoming calls. To avoid delaying a

call, store a call Diversion

Diversion number and use the Divert

Divert facility.

To set No Calls

To set No Calls::

1. Press No Calls

No Calls and display shows the No Calls

No Calls symbol 

.

If you have no set a Divert All Calls

Divert All Calls number, the No Calls

No Calls symbol will

flash, otherwise it will be steady.
To cancel No Calls

To cancel No Calls::

1. Press No Calls

No Calls again.

Confer

Confer

With SDX 20/40E you can hold a three party Conference

Conference call with either

two other extensions or with one other extension and one external line.
To set up a Conference call

To set up a Conference call::

1. With a call in progress press Confer

Confer (the   symbol flashes).

2. Call third party (internal or external).
3. Press Confer

Confer to establish conference (the   symbol goes steady).

To leave a Conference call

To leave a Conference call::

1. Replace handset.
User Confer

Confer to connect an enquiry and a Held

Held call into a three party call.

Summary of Contents for 39HTN00026PEA

Page 1: ...SDX 10 20 40E FT 2 3 4 Display Telephone Guide By SDX Business Systems plc 39HTN00026PEA Issue 6 April 1997...

Page 2: ...ur Absence 5 Polite Intrusion 5 Call Pick up 6 Call Parked at Another Terminal 6 Making Internal Calls 7 Page Broadcast 8 Making External Calls 8 Changing From LD To MF Signalling 9 Operator Using A S...

Page 3: ...AEQ To determine which system you are using To determine which system you are using 1 On any Display Terminal press the B B button once 2 If you see bro bro then you are connected to an SDX 10 20 40E...

Page 4: ...ed XX CALLING XX CALLING number of calling station LXX CALL LXX CALLING number of calling line See Buttons A E on page 20 for setting up function key for Answer Release Direct Voice Broadcast Calls Di...

Page 5: ...D D button 2 Lift handset or or press Answer Answer FT3 4 only to answer the waiting call See Buttons A E on page 20 for setting up function key for Park Park Call In Your Absence Call In Your Absenc...

Page 6: ...wish to answer This Pick up number can be either an individual terminal number or a group number To program a pick up number To program a pick up number 1 Press P P to start 2 Press to select Pick up...

Page 7: ...uttons A E on page 20 for setting before using this feature 1 Select stored internal number from buttons A to E 2 Display shows free or busy F F or b b 3 If free lift handset or press Answer Release A...

Page 8: ...cility Making External Calls Making External Calls ON SDX you can make external calls in four different ways all of which can be made using on hook dialling From Keypad From Keypad 1 Dial 9 9 and wait...

Page 9: ...ific outside line 1 Press Monitor Monitor normally button C C 2 Dial the line number 01 01 50 50 and wait for external dial tone 3 Dial required external number 4 When answered lift handset and speak...

Page 10: ...l Ahead Dial Ahead as required Hold Hold An external call or call to another SDX terminal can be placed on Hold Hold Only the terminal that placed the call on hold hold can retrieve it To Place a call...

Page 11: ...eve A terminal can retrieve a Parked Parked line whenever that terminal is free or receiving dial tone See Buttons A E on page 20 for setting up function key for Park Park Hold Hold To Park an externa...

Page 12: ...sting conversation but lets the extension know you wish to speak Forced Intrusion SDX 40E only Forced Intrusion SDX 40E only Forced Intrusion Forced Intrusion is only available if your terminal has Ex...

Page 13: ...l Back To cancel Call Back 1 Press Call Back Call Back again No Calls No Calls When you do not wish to receive calls you can instruct SDX to return the Number Unobtainable tone to all your incoming ca...

Page 14: ...ther an external line status or an internal call SDX 40E only The first function is only available to terminals with operator status See Buttons A E on page 20 for setting up function key Monitor Moni...

Page 15: ...Group To leave your answering Group 1 Press Group Group again To display your Group answering number To display your Group answering number 1 Press P P 2 Press Group Group then P P again GROUP RINGER...

Page 16: ...D DIVERT IVERT A ALL LL C CALLS ALLS 1 Press P P 2 Press Divert Divert then to cancel any previous number 3 Dial extension number that is to receive your incoming calls 4 Press P P to finish D DIVERT...

Page 17: ...want to be diverted to a third party but wish to answer yourself SDX can solve this problem for you by Forwarding Forwarding all your incoming calls to the SDX terminal at your destination This redire...

Page 18: ...ude 2 Dial current passcode 3 Dial new passcode then press P P WARNING WARNING If you make an error dialling in your passcode only two If you make an error dialling in your passcode only two more atte...

Page 19: ...al Numbers Storing Personal External Numbers 1 Press P to start storing numbers 2 Select store from keys 00 00 to 09 09 then press to clear store 3 Dial new external number 4 Press P P to finish If yo...

Page 20: ...2 Select button A A to E E then press to cancel any existing designation 3 Dial internal number you wish to store 4 Press P P to finish To display stored numbers To display stored numbers 1 Press P th...

Page 21: ...ou have set up a conference Symbol flashes when you have reserved the facility You have selected no calls Symbol flashes if you have not set up a divert number You are answering group calls You are tr...

Page 22: ...you to join or leave your previously allocated external call group Not operative if you are the last remaining member of a Night Service Group Intrude Intrude 1 Enables you to intrude into an establi...

Page 23: ...D ON HOLD You have placed Line 03 on hold 20 c 20 c SDX is trying to set up a Call Back to terminal 20 ON HOLD ON HOLD You have been placed on Enquiry ON HOLD flashes Cmd Cmd P key pressed for storage...

Page 24: ...he written permission of SDX Business Systems SDX without the written permission of SDX Business Systems SDX Business Systems reserve the right to make changes without any Business Systems reserve the...

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