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Using Your SDX Telephone

Using Your SDX Telephone – Page 

 – Page 16

16

SDX 10/20/40E - FT-2/3/4 Terminal Guide

SDX 10/20/40E - FT-2/3/4 Terminal Guide

39HTN00

39HTN000026PEA - Issue 6 (April 1997)

0026PEA - Issue 6 (April 1997)

Diverting Calls

Diverting Calls

On SDX there are three types of Call Diversion

Call Diversion available to you and the

situations to use them in are as follows:

– Divert All Calls

Divert All Calls to either secretary or colleague

– Divert When Busy

Divert When Busy when you are engaged on another call

– Divert On ‘No Answer’

Divert On ‘No Answer’ after a preset time i.e. when you are away

from your desk.

All three types of Call Diversion

Call Diversion can be made to the same destination

terminal or to different terminals. All your internal calls are received by

your secretary or colleague, who can then Hold/Enquire/Transfer

Hold/Enquire/Transfer the call

to you. A secretary can receive calls Diverted

Diverted from a number of terminals

and can Divert

Divert all calls (as well as other Diverted

Diverted calls) to another

secretary. When Divert

Divert has been set up and is in use, you can still make

calls.

SETTING UP DIVERT

SETTING UP DIVERT

D

D

IVERT 

IVERT 

AA

LL 

LL 

C

C

ALLS

ALLS

1. Press PP.
2. Press Divert

Divert then   to cancel any previous number.

3. Dial extension number that is to receive your incoming calls.
4. Press PP to finish.

D

D

IVERT 

IVERT 

W

W

HEN 

HEN 

BB

USY

USY

1. Press PP.
2. Press Camp On

Camp On then   to cancel any previous number.

3. Dial extension number that is to receive your incoming calls whenever

you are engaged on another call.

4. Press PP to finish.

D

D

IVERT 

IVERT 

‘N

‘N

AA

NSWER

NSWER

’’

1. Press PP.
2. Press Pick Up

Pick Up then   to cancel any previous number.

3. Dial extension number that is to receive your incoming calls when you

do not answer within a preset time.

4. Press PP to finish.

Using Divert All Calls

Using Divert All Calls

When you want all your incoming calls Diverted

When you want all your incoming calls Diverted::

1. Press Divert

Divert and the display shows the Divert 

Divert symbol 

.

When you do not want your incoming calls Diverted

When you do not want your incoming calls Diverted::

1. Press Divert

Divert again.

This feature can also be used while the terminal is ringing with a call.

Note that if you are diverting all calls to another extension, that extension

can call you and transfer calls back to you.
Once programmed Divert When Busy 

Divert When Busy and Divert No Answer

Divert No Answer are in

force all the time on your terminal until you reprogram it.

Summary of Contents for 39HTN00026PEA

Page 1: ...SDX 10 20 40E FT 2 3 4 Display Telephone Guide By SDX Business Systems plc 39HTN00026PEA Issue 6 April 1997...

Page 2: ...ur Absence 5 Polite Intrusion 5 Call Pick up 6 Call Parked at Another Terminal 6 Making Internal Calls 7 Page Broadcast 8 Making External Calls 8 Changing From LD To MF Signalling 9 Operator Using A S...

Page 3: ...AEQ To determine which system you are using To determine which system you are using 1 On any Display Terminal press the B B button once 2 If you see bro bro then you are connected to an SDX 10 20 40E...

Page 4: ...ed XX CALLING XX CALLING number of calling station LXX CALL LXX CALLING number of calling line See Buttons A E on page 20 for setting up function key for Answer Release Direct Voice Broadcast Calls Di...

Page 5: ...D D button 2 Lift handset or or press Answer Answer FT3 4 only to answer the waiting call See Buttons A E on page 20 for setting up function key for Park Park Call In Your Absence Call In Your Absenc...

Page 6: ...wish to answer This Pick up number can be either an individual terminal number or a group number To program a pick up number To program a pick up number 1 Press P P to start 2 Press to select Pick up...

Page 7: ...uttons A E on page 20 for setting before using this feature 1 Select stored internal number from buttons A to E 2 Display shows free or busy F F or b b 3 If free lift handset or press Answer Release A...

Page 8: ...cility Making External Calls Making External Calls ON SDX you can make external calls in four different ways all of which can be made using on hook dialling From Keypad From Keypad 1 Dial 9 9 and wait...

Page 9: ...ific outside line 1 Press Monitor Monitor normally button C C 2 Dial the line number 01 01 50 50 and wait for external dial tone 3 Dial required external number 4 When answered lift handset and speak...

Page 10: ...l Ahead Dial Ahead as required Hold Hold An external call or call to another SDX terminal can be placed on Hold Hold Only the terminal that placed the call on hold hold can retrieve it To Place a call...

Page 11: ...eve A terminal can retrieve a Parked Parked line whenever that terminal is free or receiving dial tone See Buttons A E on page 20 for setting up function key for Park Park Hold Hold To Park an externa...

Page 12: ...sting conversation but lets the extension know you wish to speak Forced Intrusion SDX 40E only Forced Intrusion SDX 40E only Forced Intrusion Forced Intrusion is only available if your terminal has Ex...

Page 13: ...l Back To cancel Call Back 1 Press Call Back Call Back again No Calls No Calls When you do not wish to receive calls you can instruct SDX to return the Number Unobtainable tone to all your incoming ca...

Page 14: ...ther an external line status or an internal call SDX 40E only The first function is only available to terminals with operator status See Buttons A E on page 20 for setting up function key Monitor Moni...

Page 15: ...Group To leave your answering Group 1 Press Group Group again To display your Group answering number To display your Group answering number 1 Press P P 2 Press Group Group then P P again GROUP RINGER...

Page 16: ...D DIVERT IVERT A ALL LL C CALLS ALLS 1 Press P P 2 Press Divert Divert then to cancel any previous number 3 Dial extension number that is to receive your incoming calls 4 Press P P to finish D DIVERT...

Page 17: ...want to be diverted to a third party but wish to answer yourself SDX can solve this problem for you by Forwarding Forwarding all your incoming calls to the SDX terminal at your destination This redire...

Page 18: ...ude 2 Dial current passcode 3 Dial new passcode then press P P WARNING WARNING If you make an error dialling in your passcode only two If you make an error dialling in your passcode only two more atte...

Page 19: ...al Numbers Storing Personal External Numbers 1 Press P to start storing numbers 2 Select store from keys 00 00 to 09 09 then press to clear store 3 Dial new external number 4 Press P P to finish If yo...

Page 20: ...2 Select button A A to E E then press to cancel any existing designation 3 Dial internal number you wish to store 4 Press P P to finish To display stored numbers To display stored numbers 1 Press P th...

Page 21: ...ou have set up a conference Symbol flashes when you have reserved the facility You have selected no calls Symbol flashes if you have not set up a divert number You are answering group calls You are tr...

Page 22: ...you to join or leave your previously allocated external call group Not operative if you are the last remaining member of a Night Service Group Intrude Intrude 1 Enables you to intrude into an establi...

Page 23: ...D ON HOLD You have placed Line 03 on hold 20 c 20 c SDX is trying to set up a Call Back to terminal 20 ON HOLD ON HOLD You have been placed on Enquiry ON HOLD flashes Cmd Cmd P key pressed for storage...

Page 24: ...he written permission of SDX Business Systems SDX without the written permission of SDX Business Systems SDX Business Systems reserve the right to make changes without any Business Systems reserve the...

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