30
Viper 200 LTO Product Manual
Emergency cartridge removal
This section provides instructions for manually removing a data cartridge from an
internal Viper drive. This should
only
be done if the cartridge cannot be removed by
pushing the buttons on the front of the drive or by issuing commands from a host
device. This should only be necessary if you must remove a data cartridge prior to
returning the drive to Seagate.
Caution:
After following these procedures, you
must
return the drive to Seagate
for repair. Do
not
attempt to use the drive until after it has been serviced.
Before you start
1.
Issue all possible commands and run diagnostics prior to using the procedures in
this manual.
2.
Turn off all power to the drive.
3.
Unplug all connectors to the drive.
4.
Remove the drive from its operating environment.
5.
Place the drive on a workbench with proper ESD grounding: attach a wrist strap
to the bench and the other end to your wrist.
6.
Remove the top cover of the drive by removing eight screws. (You will need a
1.5-mm hex driver for the three screws are on the top plate and a 1.27-mm hex
driver for the two screws on the back and one screw on each side).
Note.
Do NOT remove the front bezel or the bottom cover from the drive.
7.
Inspect the drive to determine which procedure you should follow:
•
Case 1: The cartridge is loaded and the leader pin is still in the cartridge (see
Figure 11). Follow the procedure on page 32.
•
Case 2: The cartridge is loaded and seated, and the tape is threaded or partially
threaded on the take-up hub. Follow the procedure on page 33.
Figure 11. Diagram of Viper 200 showing leader pin inside LTO cartridge (tape
not
threaded on take-up hub)
