BATTERY CARE
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Keep your lithium battery charged
Lithium batteries are generally best kept fully charged, even after journeys of just a few miles. Completely discharging a lithium battery regularly will significantly reduce its
ability to hold a charge, diminishing its capacity and life. If you do “flatten” your battery you should fully re-charge it as soon as possible. We recommend that you regularly top
up the charge on your battery even if only used for short journeys and if you plan not to use the bike for a period greater than 1 month you should remove the battery from the
bike, fully charge it and then continue to top up every month thereafter. Allowing your battery to fully discharge and not recharging as described will seriously damage your
battery and may lead to you not being able to recharge it at all. The electric bike battery does not have to be completely discharged before it is recharged. A Lithium battery
has no “memory” and therefore can be charged at any time. On the first charge you should charge for a minimum of 5-8 hours until the green is showing. Please refer to your
battery charger document for safe charging and charging times.
The battery comes with a 12 months limited warranty subject to normal use and charged using the schedule set out. All other electrical parts have a 2-year warranty as does
the frame. The warranty procedure for any bike / battery is that you must return the item (carriage paid) to the retailer or directly to Seago who will carry out tests and an
inspection to determine if the fault is a warranty issue or not. Return carriage will be applied to claims not covered by warranty.
Keep your electric bike battery clean and dry
There is little danger from a wet battery however we do not recommend riding in heavy or driving rain. Contacts on the battery should be dried to avoid oxidation and corrosion
which would weaken the ability of the battery to power the bike. Check the contacts every few months and clean if necessary.
Keep your lithium batteries cool
The lithium powder inside the battery cells decreases its electrical resistance as it warms up. This means that in warmer conditions your battery will discharge more quickly
and will need charging more often.
You should notice that on cold days your bike will travel less distance, this is due to this same property of lithium powder - its resistance increases with colder conditions. This
means that you will travel further on warmer days. A lithium battery is best stored in cool / cold conditions.
Never open an electric bicycle battery
Opening a lithium battery is very dangerous! Lithium powder is extremely flammable and will combust on contact with oxygen, explosively! If you suspect your battery is faulty
or has lost its capacity you will have to return it for testing.
