7.
Battery usage time too short:
•
Battery usage time can be influenced by the temperatures
in the working environment. If the temperature is too high
or too low, the working time will be affected. It is
recommended to use the device in a normal temperature
environment.
•
Battery usage time depends on the way you use the
device. High audio volume or Wi-Fi makes the battery
life shorter.
•
In order to have a long lasting battery life, please charge it
for 8 to 12 hours before the firstuse.
8.
Headphones don’t play sound:
•
Make sure the audio file you are trying to listen to is not
damaged. Try listening to another audio file toconfirm.
•
Make sure you have a good wire connection between the
headphones and the device.
9.
Display colour problems for photos orvideos:
•
Press the RESET button to check this issue.
10. Errors while copying files:
•
Please check if the storage space is full.
•
Please check if the USB cable is in good condition.
11. Other problems:
•
Most of the problems can be solved by restarting the
device, with the reset to factory settings from the main
menu or by pressing the RESET button on the side ofthe
case.
