47
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator
section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors
section.
Refrigerator is not leveled properly.
See
Door Alignment
in the
Refrigeration Installation
section to level refrigerator.
Doors are di
ffi
cult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles
or seems unstable.
Leveling legs are not adjusted
properly.
Refer to the
Leveling and Door Alignment
section.
Floor is not level.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a quali
fi
ed technician. Refer to the
Light Bulb
Replacement
section.
Refrigerator has an
unusual odor.
The Air Filter may need to be set to
the MAX setting or replaced.
Set the Air Filter to the MAX setting. If the odor does
not go away within 24 hours, the
fi
lter may need to be
replaced. See the
Replacing the Air Filter
section for
replacement instructions.
The interior of
the refrigerator is
covered with dust or
soot.
The refrigerator is located near a
fi
re
source, such as a
fi
replace, chimney
or candle.
Make sure that the refrigerator is not located near a
fi
re source, such as a
fi
replace, chimney or candle.
PARTS & FEATURES