Pg. 7
PROBLEMS & SOLUTIONS
1) POWER CYCLE
Power cycle your lightstrip by unplugging it from your power outlet and then plugging it back in again.
2) BLUETOOTH
Toggle your Bluetooth off and back on. Alternatively, restart the app you’re using to control
your lights or restart your device.
3) CHECK FOR POWER
Make sure that your power switch isn't turned off at the outlet or power bar.
4) PERFORM A RESET
This will delete your pairing and network information, so you will need to pair again.
Before resetting, delete your Secretlab MAGRGB
™
from the Nanoleaf app by navigating
to More > My Devices > Swipe Left on your Secretlab MAGRGB
™
> Delete.
To perform a factory reset on your Secretlab MAGRGB
™
, hold the power and
brightness up (+) buttons on the Controller for 5 seconds. These buttons must
be pressed simultaneously. If the reset is successful, the lightstrip will
flash white three times before going dark. It will then be ready for pairing again.
If you’re experiencing any issues with your Secretlab MAGRGB
™
, try these steps:
If you’ve performed all of these steps and
your issue still persists, please reach out
to our support team for further assistance.
RESET OPTIONS
Secretlab MAGRGB
™
Diffused LED Strip Smart Lighting Edition User Manual
