12
WARRANTY
At SecureSpot, we offer a 12 Month Warranty for bollards installed by us
and a limited 3-month warranty for bollards that are being self-installed by
clients.
Warranty includes parts or products only and does not include labour
which may include call out fee
s and technicians’ time on site.
For all automatic bollards including Statement, Solar, Smart & Smart Solar
models, warranty is for the motor function of the bollard only, and is valid
from the day of installation for 12 months.
We do not offer a warranty on accessories however if you have purchased
an accessory that has not been damaged and is not functioning correctly,
at SecureSpots’ total discretion, we will replace your accessory within 3
months of purchase. Postage costs may apply.
IMPORTANT INFORMATION
Warranty becomes void effective immediately if faults or damage is
caused by using an incompatible battery, circuit board or remote control
not supplied by SecureSpot, or if the battery has not been charged using a
compatible wall charger as supplied by SecureSpot.
Warranty becomes void effective immediately if damage is caused by
utilising an incompatible key.
Warranty does not cover: accidental or meaningful damage to the bollard
by a vehicle or person, vandalism, or storm damage such as hail or
excessive flooding.
You can view the full terms and conditions on our website.
