16-channel H.264 DVR User Manual
54
Limited Product Warranty
ONE YEAR PARTS AND LABOR;
HARD DRIVE: MAY VARY WITH MODEL
Should this product prove to be defective in material or workmanship under
normal usage, we will provide without charge to the consumer, parts and/or labor
necessary to remedy the defect for the period of ONE YEAR from the date of
purchase. The warranty period commences on the date that the product is
purchased by the consumer. Any implied warranty is also limited to the duration
above.
THIS WARRANTY DOES NOT COVER THE FOLLOWING: FLUCTUATIONS IN THE
POWER SOURCE OR LIGHTNING-RELATED DAMAGE; ATTACHED OR
UNATTACHED ACCESSORIES; COSMETIC PARTS SUCH AS KNOBS AND
ACCESS DOORS; CABINET DAMAGE, INCLUDING DAMAGE IN TRANSIT;
ACCIDENTAL DAMAGE; MISUSE; ABUSE; UNAUTHORIZED PARTS USAGE OR
REPAIRS; RECEPTION PROBLEMS DUE TO INADEQUATE SIGNAL;
UNAUTHORIZED INTERNAL CONTROL OF ADJUSTMENTS; INSTALLATION;
ADJUSTMENT OF CONSUMER CONTROLS; EXCEEDING THE MAXIMUM OR
MINIMUM RATED LIMITATIONS OF THE PRODUCT AS OUTLINED; OR ANY USE
OF THE PRODUCT OTHER THAN THAT SPECIFICALLY PRESCRIBED IN THE
OWNER'S MANUAL. THIS WARRANTY APPLIES TO PRODUCT SOLD AS NEW
AND NOT REMANUFACTURED, RECERTIFIED, OR B STOCK PRODUCTS.
THE MANUFACTURER’S OBLIGATION UNDER THIS WARRANTY SHALL BE TO
REPLACE SUCH PARTS AND PROVIDE LABOR AS STATED. THE
MANUFACTURER WILL NOT BE LIABLE FOR ANY LOSSES OR
INCONVENIENCES DIRECT OR INDIRECT, OR CONSEQUENTIAL PROPERTY
DAMAGES.
To obtain warranty service, the consumer must provide the product, along with
evidence that will positively identify the date that the product was purchased, from an
authorized product representative, dealer, retailer, or distributor. Prior to shipment, a
RETURN AUTHORIZATION must be obtained; this will assist us in efficient service on
your unit, and possibly avoid shipment if the adjustment can be made over the phone.
If shipment is made, the cost for postage, insurance and shipping of the product is the
responsibility of the owner.
To obtain a warranty return authorization number, contact our Customer Service
at: 1-800-774-0284 or 15540 Herriman Blvd. Noblesville, IN 46060.
