62
Symptom
Checking Method
The test monitor is paused
Appendix
FAQ
PTZ and/or OSD are Not
available
Check the connected cable status. It is not available in different polarity.
Check camera UTC protocols. The protocols depend on each camera
manufacturer.
Check the length of the connected cable. UTC may not work, depending on the
length of the cable.
Check the termination resistor status. There may be some problems with UTC
due to the termination resistor settings which generate change of the signal size.
RS-485
Unmount and mount Micro SD/USB again. Recognition errors may be generated
intermittently.
Reboot this product. There may be some problems with the program.
Check the USB supported version. This product supports USB 2.0
UTC
Micro SD and/or USB are NOT available
Check Micro SD/USB status. There may be some problems with the operation if
the product is bent or cracked.
Check the manufacturers of Micro SD/USB. If not certified memory cards are
used, there may be some problems with the product operation.
Press and hold the power button for about 7
seconds to shut down this test
monitor forcibly when the touch pad or
D-pad does not work properly. After then,
please turn it on again for use.
Press and hold the power button for about 7 seconds to shut down this test
monitor when the monitor is paused during use . After then, please turn it on again
for use.
- The default RTSP port is 554. It may depend on each camera brand.
When a camera uses any separate RTSP port, it may not be connected. For camera
settings, please overwrite and change the RTSP port.
IP
Video is NOT displayed
If you initialize a camera after saving its configuration, it may not be able to
connect the camera via the saved configuration. It may be caused due to the
difference of the initialization methods per camera brands. In this case, you
should search the camera and follow the other steps for its connection again.