Troubleshooting Checks
If your cooktop is not operating
correctly, please run through the
following checks prior to requesting a
service call.
Many service calls are the result of
blockages caused by cleaning residues.
Please ensure that you check for this
prior to requesting a service call as this
is not covered by your warranty.
No ignition spark
1
Check appliance is plugged in and
power point is turned on (electronic
ignition models only).
Burners will not light
1
Check gas valve to cooktop is turned
on.
2
Check spark to all burners.
3
Check that burner ports are not
blocked, clear with a needle if
required, take care not to damage
ports, do not enlarge ports.
4
If using bottle gas, check that bottle is
not empty - have bottle replaced if
necessary.
Electronic ignition models
5
Try lighting one of the large boiling
burners with a match.
6
Check spark electrode position. Spin
electrode to reseat 3-4mm from edge
of inner burner if required.
Inner burner on super simmer burner
will not light
1
See "Burners will not light" checks.
2
Remove burner and check that
injector hole is not blocked - clear
with a fine needle if required.
Outer burner on dual-ring burners
will not light
1
See "Burners will not light" checks.
2
Check that outer burner lights using a
match.
3
Check that thin "cross-lighting" slot in
outer burner is not blocked - clear
with a fine blade or needle if required.
Uneven flame appearance
1
Check that the burner is correctly
located and seated in position.
If, after running through the above
checks, your cooktop is still not
operating correctly, please contact your
installer or call Service on 1300 650
276.
Servicing or replacement of parts within
the appliance must be carried out by
qualified personnel ONLY.
6
USER INSTRUCTIONS
cont.
