Segway InfoKey, Manual

Page 1: ...InfoKeyProgrammingTool GUIDE 22081 00000aa ...

Page 2: ...f Segway Inc Failure of a mark to appear in this guide does not mean that Segway Inc does not use the mark nor does it mean that the product is not actively marketed or is not significant within its relevant market Segway reserves all rights in its trademarks All other trademarks are the property of their respective companies Contact Information For support please contact the company from which yo...

Page 3: ...Uninstalling 6 SettingUptheProgrammingFixture 7 Connecting the Programming Fixture 7 Connecting an InfoKey to the Programming Fixture 8 Removing an InfoKey from the Programming Fixture 9 ProgramminganInfoKey 10 Logging In 10 Duplicating an InfoKey 12 Creating a New InfoKey from an ID Card 14 Changing an InfoKey 16 Finding More Information 18 Closing the Programming Tool 18 FAQ 19 InfoKeySpeedSetti...

Page 4: ... safety information across language barriers some safety graphics are based on standards set forth by the International Standards Organization ISO Safety Alert Symbol This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death Signal Words WARNING indicates a hazardous situation whic...

Page 5: ... Support at 603 222 6150 Provide the serial number to register your warranty and receive a user name 3 Log in to http service segway com registration select InfoKey Programming Tool and click Register Enter the user name assigned in Step 2 to receive an email containing your password Unpack the Segway InfoKey Programming Tool and make sure you have the following pieces Registration Card Installati...

Page 6: ...t settings for InfoKey Controllers InfoKeys The InfoKey Programming Tool includes the software application and the programming fixture This guide describes the following procedures Working with InfoKeys Installing and Uninstalling the InfoKey Programming Tool Setting Up the Programming Fixture Programming an InfoKey ...

Page 7: ...turninganInfoKeytoService Complete the following steps to return an InfoKey to service after programming 1 Replace the battery with the positive plus sign facing out 2 Replace the backplate by pressing and turning clockwise 3 To test the InfoKey stand no more than 15 ft 5 m from your Segway PT and press the power standby button NOTE Refer to the InfoKey Controller section in the Segway Personal Tr...

Page 8: ...oKey Setup exe icon If you do not have Microsoft NET Runtime Environment 3 5 or later the following error message appears Go to http www microsoft com downloads and follow the prompts to download and install the NET Runtime Environment version 3 5 or later The Segway InfoKey Tool Setup splash screen appears followed by the Welcome to the InfoKey Programming Tool Setup Wizard window 2 Click Next to...

Page 9: ...The second License Agreement window appears Read the terms for Nlog 5 Click I Agree to accept the Nlog terms and continue The Choose Install Location window appears From this window you can view and accept the default location or change the installation directory 6 Click Next to continue The Choose Start Menu Folder window appears From this window you can view and accept the default start menu fol...

Page 10: ... you can dedicate to the InfoKey programming fixture Once the software is installed if you connect the programmer to a different USB port it may not be recognized 9 Connect the programming fixture as described in the Connecting the Programming Fixture procedure p 7 When the programming fixture is connected click Next to continue The Completing the InfoKey Programming Tool Setup Wizard window appea...

Page 11: ... or Remove Programs program or the InfoKey Programming Tool directory run Uninstall InfoKey Programming Tool The Uninstall InfoKey Programming Tool Setup window appears 2 Click Uninstall to remove the InfoKey Programming Tool from your computer The window status changes to Uninstalling then to Uninstallation Complete 3 Click Close to complete the uninstall procedure ...

Page 12: ...ng fixture 2 Connect the USB cable type A connector rectangular to your computer If your computer does not automatically recognize new hardware use the Add Hardware program in your Windows Control Panel to add the programming fixture NOTE Your PC s USB port may not be capable of supplying enough power to the InfoKey programmer In this event you can purchase a powered USB adapter or try switching t...

Page 13: ...housing press straight down until it locks into place The white ring around the top of the programming fixture will light when the InfoKey is properly connected Note To avoid damaging the InfoKey do not press down on the screen when installing it into the programming fixture You are now ready to use the InfoKey Programming Tool to create duplicate or change the InfoKey configuration See the Progra...

Page 14: ...hen the InfoKey is properly released 2 Rotate the InfoKey counter clockwise until the flyguy logo aligns with the white dot on the programming fixture 3 Lift the InfoKey straight up and away from the programming fixture Complete the Returning an InfoKey to Service procedure p 2 before using the InfoKey RemovinganInfoKeyfromtheProgrammingFixture Complete the following steps to remove an InfoKey fro...

Page 15: ...cal Support at 603 222 6150 LoggingIn Complete the following steps to log in to the InfoKey Programming Tool 1 Double click the InfoKey Programming Tool icon The system displays the Login window 2 Enter your user name Press Tab or click in the password field The cursor appears in the password field 3 Enter your password 4 Click Log In If you do not enter the correct user name an error message appe...

Page 16: ...orrect user name and password the system displays the Main Menu From the Main Menu you can choose to create a new InfoKey create change the configuration of an existing InfoKey change or find more information info Note Hover the mouse pointer over any button to view the tool tip ...

Page 17: ...dow 3 Click Duplicate to copy an InfoKey You can click Go Back at any time to return to the Create window If the programming fixture is not connected the system displays the following error message 3 continued Connect the programming fixture as described in the Connecting the Programming Fixture section p 7 and click Continue The system prompts you to insert the InfoKey to be copied 4 Insert the I...

Page 18: ...ck Continue to complete the process The system displays the Create window From this window you can continue configuring InfoKeys or click Go Back to return to the Main Menu 7 Remove the InfoKey from the programming fixture 8 Complete the Returning an InfoKey to Service procedure p 2 before using the InfoKey The default view appears on the InfoKey screen NOTE Set the InfoKey s time as described in ...

Page 19: ...ing Tool and log in 2 From the Main Menu click Create The system displays the Create window 3 Click ID Card to create an InfoKey from an ID card NOTE Replacement InfoKey Controller Identification cards can be purchased from Segway by contacting Technical Support at 603 222 6056 4 Scan the barcode or type the contents of line 1 Serial Number from the ID card The serial number appears in the barcode...

Page 20: ...Key has been successfully configured window 9 Click Continue to complete the process The system displays the Create window From this window you can continue configuring InfoKeys or click Go Back to return to the Main Menu 10 Remove the InfoKey from the programming fixture 11 Complete the Returning an InfoKey to Service procedure p 2 before using the InfoKey The default view appears on the InfoKey ...

Page 21: ... Change The system displays the Reading InfoKey Configuration window 3 continued When the reading is complete the system displays the current InfoKey configuration Note The units of measure display MPH or KM H on the Change screen is determined by the regional settings on your PC Refer to the FAQ section for more information 4 Change the InfoKey configuration settings as follows Top Speed MPH Clic...

Page 22: ...e with the range of possible values 4 to 900 seconds Disable Mode Change If this option is checked the InfoKey will be locked in Beginner mode The rider will not be able to change between Beginner and Standard modes using the InfoKey If this option is not checked the rider will be able to change between Beginner and Standard modes using the InfoKey Speed Setting Lock If this option is checked the ...

Page 23: ...e InfoKey Programming Tool including the version number Support The Support button will re direct you to the Segway Technical Support web site 7 Remove the InfoKey from the programming fixture 8 Complete the Returning an InfoKey to Service procedure p 2 before using the InfoKey The default view appears on the InfoKey screen NOTE Set the time as described in the Segway Personal Transporter PT i2 x2...

Page 24: ...osoft Windows XP Professional with at least Service Pack 2 Microsoft Vista is not supported at this time Why am I being prompted for updates The InfoKey Programming Tool software automatically checks for updates from Segway If you are prompted to install a new version follow the prompts to install the latest version of the software How can I request a copy of the InfoKey ID card for a particular s...

Page 25: ...reen The InfoKey Programmer will automatically detect and display either MPH or KM H based on the regional settings of your PC To adjust this setting navigate to the Regional and Language Settings in your Windows Control Panel and adjust the measurement system to either U S or Metric What are the minimum PC requirements for the InfoKey Programming Tool Operating System must be Windows XP Professio...

Page 26: ...hat will be programmed SpeedEntered KM H RoundedSpeed Displayed KM H SpeedLimitProgrammed intoInfoKey MPH 6 4 to 7 1 6 4 4 0 7 2 to 7 9 7 2 4 5 8 0 to 8 8 8 0 5 0 8 9 to 9 6 8 9 5 5 9 7 to 10 4 9 7 6 0 10 5 to 11 2 10 5 6 5 11 3 to 12 0 11 3 7 0 12 1 to 12 8 12 1 7 5 12 9 to 13 6 12 9 8 0 13 7 to 14 4 13 7 8 5 14 5 to 15 2 14 5 9 0 15 3 to 16 0 15 3 9 5 16 1 to 16 8 16 1 10 0 16 9 to 17 6 16 9 10 ...

Page 27: ...C and try again Check your Internet connection to be sure you have connectivity Contact Segway Technical Support if the issue continues Unable to access database Check network connection Some of the radio configuration data elements are missing from the database Unable to process database operation Please call Segway Technical Support at 603 222 6150 for further assistance Application failure Plea...

Page 28: ... Issues User name is invalid Check your user name and or password and try again Re boot your PC and try again Contact Segway Technical Support if the issue continues Password is invalid This license expired on Date Please call Segway Technical Support at 603 222 6150 to renew your contract Contact Segway Technical Support for assistance This license has not been activated Please call Segway Techni...

Page 29: ... The InfoKey wirelessly monitors and controls the operation of the PT The InfoKey screen displays important information to the rider and can be configured to change the riding characteristics of the PT InfoKey Controller Identification Code Card An ID card included with every PT that includes the serial number and identifying information in barcode format InfoKey Programming Tool A software progra...

Page 30: ...s or goes out 19 login fails 19 new ID card 19 PC requirements 20 software update 19 technical support 20 window hidden 20 find more information 18 about programming tool 18 help 18 support 18 fixture programming 7 frequently asked questions FAQ 19 glossary 21 info 18 about programming tool 18 help 18 support 18 InfoKey 2 change 16 connect to programming fixture 8 create new 12 duplicate 12 instal...

Page 31: ...ll 3 uninstall 6 questions 19 hardware not recognized 20 InfoKey cannot be read 19 installation fails 19 light ring dims or goes out 19 login fails 19 new ID card 19 PC requirements 20 software update 19 questions cont d technical support 20 window hidden 20 registration card ii remove InfoKey from programming fixture 9 return InfoKey to service 2 seconds to shutdown 17 settings InfoKey 16 setup I...

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