We'd love to hear from you! Email us photos of our products in your home at
sei@seidal.com
and we might
feature it on our site or use it to model one of our inspirational photos.
“PARTS WILL BE SENT IF AVAILABLE FROM SEI”
“THIS IS NOT A WARRANTY”
Parts Replacement Form
Customer Information
Name
Address
City/State/Zip Code
Phone Number
Please indicate where you purchased this item: Store/ Website/ Catalog
Please indicate color/size/style number:
Style No
Parts Letter
Parts Description
Quantity Needed
Customer Service 1-800-633-5096
service@seidal.com
Southern Enterprises, Inc.
600 Freeport Parkway, Suite 200
Coppell, Texas 75019
Please count, identify and compare parts and hardware list to be sure all parts are present. It may help to divide
parts and label them to correspond with part list. Extra hardware may be included. If any items are missing,
please
contact Southern Enterprises at 800-633-5096 or in Dallas (972) 869-0111/ 9am – 4pm Mon-Fri Central time if you
have product issues with your purchase. Please ask for a
customer service representative
for issues involving
damages or replacement parts. Please ask for a
technical assistance representative
for any issues with product
assembly and product construction. Please contact the retailer that you purchased from for returns.
Missing or damaged hardware and/ or parts will be replaced free of charge.
We do not sell parts. We do not
recommend modifying product(s) and we are not responsible for any damages due to product modification(s).
If this product has not been purchased from our retail affiliates (within 9 months), we are under no obligation to
provide parts or replacements merchandise. Parts will not be available for items arriving fully assembled.
Support Questions: Contact Southern Enterprises, Inc. at 1-800-633-5096.
For sales inquiries, contact Sylvane at 1-800-934-9194 or visit www.sylvane.com
