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ZERO CLEARANCE WOODBURNING FIREPLACE
MODEL 640 / ZC40
LIMITED LIFETIME WARRANTY
S
ELKIRK
C
ANADIAN
O
PERATIONS
, ( “
WE
”, “
US
”, “
OUR
”)
EXTENDS
THE
FOLLOWING
WARRANTY
ON
THE
M
ODEL
640 / ZC40 F
IREPLACE
,
SUBJECT
TO
THE
CONDITIONS
OUTLINED
BELOW
.
LIMITED LIFETIME WARRANTY:
Selkirk Canadian Operations, ("
WE
", "
US
", "
OUR
") warrants that each fireplace to be free from defects in material and workmanship
under normal use and service for as long as the original consumer owns the system. For products installed after August 1, 2001,
for a period of Ten (10) years from original installation, we will provide replacement product with a similar or like quality of avail-
able product, free of charge excluding any installation costs. From the Eleventh (11) through the Fifteenth (15) years we will provi-
de replacement product to the original consumer at a cost of 75% off the published Retail Price in effect on the date the claim is recei-
ved excluding any installation costs. At expiration of the Fifteen (15) year term, we will provide replacement product to the origi-
nal consumer at a cost of 50% off the published Retail Price in effect on the date the claim is received excluding any installation costs.
LIMITATIONS:
Refractories
- Please inspect these pieces upon receipt of your fireplace and place a claim with the carrier if shipping damage has occurred. The
SIDE
,
BACK
and
HEARTH
REFRACTORIES
are covered under full warranty for the first 2 years of service from date of installation.
Glass Doors, Firescreen, Wood Grate, Trim Kits and Motor for Blower Kit
-The glass in the doors will lose some of its temper over time depending upon frequency of use. The
OPTIONAL
GLASS
DOORS
, the
FIRESCREEN
,
WOOD
GRATE
AND
TRIM
KITS
are warranted for a period of 1 year from date of purchase against failure sustained in normal
usage.
-The
MOTOR
for the blower kit is warranted for a period of 1 year from date of purchase against failure sustained in normal usage.
WARNING: FAILURE TO INSTALL PRODUCTS ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS WILL VOID
ALL APPLICABLE WARRANTIES AND MAY RESULT IN FIRE, CARBON MONOXIDE POISONING OR DEATH.
THIS LIMITED WARRANTY DOES NOT COVER:
(a) costs (labor or otherwise) associated with either removing a previously installed product, installing a replacement product, transportation
or return of a product, or transportation of replacement product;
(b)damage to the finish of products caused by the use of improper solvents/chemicals or improper cleaning methods;
(c) damage resulting from failure to reasonably clean, care for or maintain products in accordance with our installation instructions/recommendations;
(d) damage (to products, appliances or structure) based on or resulting from improper installation or repair, misuse or abuse (including, but not limited
to, excessive or improper operating condition), or alteration or adjustment other than in conformity with our installation instructions and specifications,
whether performed by a contractor, service company, technician, or yourself;
(e) any products that have been moved from their original installation site.
(f) damage caused by burning fuel other than that which is specified in the installation instructions, or misapplication of the installed venting system.
(g)damage that results from accidents such as fire, flood, high winds, “acts of God”, or any other contingency beyond our control.
CLAIM PROCEDURE:
If you believe that a product is defective, notify us in writing at the following location:
SELKIRK CANADIAN OPERATIONS
P.O. Box 526, Depot 1, Hamilton, Ontario, CANADA, L8L 7X6
ATTN: WARRANTY CLAIMS DEPARTMENT
905-662-6600, 1-800-263-9308
Fax: (905) 662-5352
www.
SELKIRKCANADA
.com www.
SUPERVENT
.ca
Notification should include a description of the product, model and serial number (if applicable) and a description
of the product defect. Upon receipt of a written claim under this limited warranty and a proof of purchase or
installation, at our option and in our sole discretion, we will provide replacement product with similar or like quality
of available product excluding any installation costs. We reserve the right to inspect or investigate any warranty
claims prior to determining whether to provide replacement product. If, as determined by us that repair or
replacement of the product is not commercially practicable or cannot be completed in a timely manner, we may
refund the prorated purchase price paid for the product upon verification by providing a copy of your invoice or
receipt of bill of sale.
