Neon Family
User Manual
Sensormetrix is a division of Sequoia Technology Group Ltd
Registered in England No. 4004881
VAT Registration No. GB614 5653 45
Sensormetrix
sales
+44 (0) 845 451 2021
Basingstoke Road
fax
+44 (0) 118 976 9020
Spencers Wood
sales@sensormetrix.co.uk
Reading
web
www.sensormetrix.co.uk
Berkshire RG7 1PW
Page 23 of 39
Server Address
Enter the address of the email server. The maximum length of the username field is 63 characters (including spaces). The
factory default value for this field is the neon100 setting, mail.servergateway.co.uk.
Port
Enter the port used by the email server. The maximum length of this field is 5 digits. If characters other than numbers are
entered, the field will set to 0. The factory default value for this field is the neon100 setting, 25. This is the port used by
most SMTP servers.
Authenticate
Choose the setting required for this using the radio button. The default setting is on. Most email systems will require
authentication.
Username
Enter the SMTP username here. The maximum length of the username field is 63 characters (including spaces). The factory
default value for this field is the neon100 setting, sensormetix@servergateway.co.uk.
Password
Enter the password associated with the SMTP account here. This is only required if email authentication has been enabled.
Characters typed in this field will be shown as a dot for security reasons, so please type the password carefully. Once
saved, only 6 dots will be shown no matter how long the password stored was. The default password is the password that
will work with the factory default email account.
From Address
Enter an email address which is displayed as the address of the email on the email sent. Normally this should be set to the
address of the email account. It can be set to other addresses if the user wants any reply to the email sent by the Neon110
sent elsewhere. The maximum length of the username field is 63 characters (including spaces).
Important:
Setting the from address to an address other than the originating accounts address will almost always cause
any email server that the email passes through to treat the email as spam. Please ensure that a rule is added to any spam
filter to trust the email address.
Test Mail
Selecting a test email and saving the email settings page will generate a test email to the email address specified on the
alarms page.
Lock Page
The security state is shown by a Lock / Unlock message on the right hand side of the menu bar. When the message says
“lock”, this means that the unit is unlocked and that by clicking on the word “lock”, this will lock the unit to prevent
unauthorised editing changes. Locking the unit does not require any password to be entered – authority is assumed as
editing access is currently granted. The “lock” indication will turn to “unlock” which indicates that the unit is currently
locked, preventing editing changes.
