SENSORMETRIX Neon 100 User Manual Download | Manualshive

Page: 30 / 39

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Neon Family

User Manual

Sensormetrix is a division of Sequoia Technology Group Ltd

Registered in England No. 4004881
VAT Registration No. GB614 5653 45

Sensormetrix

sales

+44 (0) 845 451 2021

Basingstoke Road

fax

+44 (0) 118 976 9020

Spencers Wood

email

sales@sensormetrix.co.uk

Reading

web

www.sensormetrix.co.uk

Berkshire RG7 1PW

Page 30 of 39

Product History

From time to time new versions of firmware may be made available for the Neon which add or improve features. This
manual will always be maintained to reflect the latest firmware build. Neon’s with old firmware can always be upgraded to
the latest firmware. For customers with version 1 firmware, the product will need to be returned to Sensormetrix for a
complementary upgrade. Version 2 and later firmware may be user upgraded by following the update procedure.

Firmware version Features added / improved

1

a)

Initial release.

2

a)

Humidity measurement accuracy improved.

b)

No response to pings generated from some operating systems/hardware fixed.

c)

Added robots.txt to web interface to aid search engines indexing units placed on the Internet.

d)

Fixed error where Google indexing the web interface of an on line unit could cause it to reboot.

e)

Changed boot-loader so that end users are now capable of doing firmware updates.

f)

Fixed error where occasionally the power up alarm thought it was 1970

3

a)

Corrected an error where the detector utility failed to find the Neon if it was on a different
subnet to the PC on which the utility was run.

b)

Improved resilience to fault conditions – Neon will reboot if something nasty happens to it.

c)

Fixed IP addressing (and not DHCP) is now the factory default.

d)

Changed DHCP operation. If DHCP is used, unit will no longer default back to a fixed IP
address if a DHCP server cannot be found within 30 seconds of power on. This fixes an issue

where some networks and DHCP servers can take a long time to recover after power is
restored from an outage and the Neon would drop back to the last used fixed IP settings.

4

a)

Introduction of Neon 110 features:



Data values in XML file



User setting of SMTP server details allowed

b)

Further improvements to fault resilience

c)

Cosmetic changes to web interface to improve operation with different web browsers

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Summary of Contents for Neon 100

Page 1: ...d in England No 4004881 VAT Registration No GB614 5653 45 Sensormetrix sales 44 0 845 451 2021 Basingstoke Road fax 44 0 118 976 9020 Spencers Wood email sales sensormetrix co uk Reading web www sensormetrix co uk Berkshire RG7 1PW Page 1 of 39 Neon 100 Neon 110 User Manual Firmware version 4 ...

Page 2: ...NetBIOS 6 IP Addressing 6 Web Interface 7 Home page 8 Setup page 9 Unit Name 10 User name and password 10 Network Page 11 Ethernet Connection Mode 12 IP address 12 Netmask 13 Gateway Address 13 Primary DNS Address 13 Secondary DNS address 13 Current settings 13 Time Page 13 Date Format 14 Time Format 14 GMT offset in minutes 14 Summer Time Daylight Saving 14 NTP Server 15 Sensors Page 15 Temperatu...

Page 3: ...ogs Page 19 Log email Subject 20 Log To email address 20 Log email Importance 20 Log Interval minutes 21 Info Page 21 Serial number 21 MAC Address 21 Manufacture Date 21 Version 22 Reboot 22 Email page Neon 110 only 22 Server Address 23 Port 23 Authenticate 23 Username 23 Password 23 From Address 23 Test Mail 23 Lock Page 23 Logged data format 25 XML file format Neon 110 only 26 Reset to factory d...

Page 4: ... Connection via mobile phone network 36 Connection via WiFi 37 Fixing the IP address 37 Hysteresis explained 37 Neon 100 SNTP settings 37 Glossary 38 3G GPRS 3rd Generation General packet Radio Service 38 DHCP Dynamic Host Configuration Protocol 38 DMZ De Militarised Zone 38 DNS Domain Name Service 38 Dynamic DNS Dynamic Domain Name Service 38 Gateway Address 38 IP Address Internet Protocol Addres...

Page 5: ...saved exported to Microsoft Excel etc and reviewed The Neon 110 additionally makes measurement and device data available to other computers via an XML file Current temperature humidity and configuration may be obtained at any time by browsing the Neon 100 s built in web server Important All references to Neon in this manual refer to all members of the Neon family members unless otherwise stated Al...

Page 6: ...rtant Please make sure that the Ethernet connection to the Neon is plugged in before power is applied to the unit otherwise the product may not operate correctly Accessing the Neons web interface The Neons web interface can be accessed either by typing its IP address into a web browser or by using its NetBIOS name in the web browser as explained below In both cases it is important that the PC used...

Page 7: ...ll set the IP address to 192 168 1 4 fixed IP address which will allow the Neon to be directly accessed from the PC Important Make sure that the broadcasts made by the Autodetector are not blocked by the network A VLAN separating the PC from the Neon will block traffic Network infrastructure may also do so Sensormetrix have found that a Vigor AP 800 in Station Infrastructure mode blocks port 49157...

Page 8: ... but this may be changed on the setup page and allows the unit to be given a unique identity which is used not only in the web interface but also emails from the Neon The date and time shown are the current values being used by the Neon This is important if data logging is being used as it is this clock that will be used to timestamp measurements All the while that there is network connectivity wi...

Page 9: ...rm condition goes outside of the operating range defined in the sensors tab the measurement in alarm is highlighted in red The screenshot above shows the temperature to be in alarm Setup page The setup page allows administrator security of the unit to be configured and a friendly name assigned to the Neon Once changes have been made press the save changes button to apply them There is no need to p...

Page 10: ...ation This field is 31 characters in length including spaces Any characters entered in excess of 31 characters are trimmed and deleted when this page is saved The factory default setting for the unit name is Neon100 or Neon110 dependant on the model purchased Note that there is no space between Neon and 100 110 User name and password The username and password fields provide a mechanism to prevent ...

Page 11: ...st been applied they are immediately usable if DHCP has been set then the address request to the DHCP server will be made immediately Any invalid fields are highlighted in red and will not be saved correct them and save the changes Important Sensormetrix recommends using DHCP for networking as this allows appropriate network setting to be assigned to the Neon automatically by the DHCP server Pleas...

Page 12: ...sed or the factory default settings if not changed are retained and will become active again if manual addressing is subsequently selected The user should make sure that there is an active DHCP server in the network to which the Neon is attached if DHCP is used otherwise the Neon will never get an IP address and will therefore not be reachable Should this happen a factory reset will be necessary W...

Page 13: ...y displaying the wrong time Primary DNS Address When DHCP is enabled this dialogue box cannot be edited and will show the last manually set value greyed out When manual settings are enabled enter a valid primary DNS address for the unit The factory default Primary DNS address is 8 8 8 8 which is a Google DNS server which should be sufficient for most users Important Please take care to enter a val...

Page 14: ... Format Select the time format used by the Neon from the drop down menu Choices are 12 Hour Clock and 24 Hour clock The factory default value is 12 hour clock GMT offset in minutes Enter the time zone offset from GMT Greenwich Mean Time in minutes For positive numbers do not prefix with For negative numbers prefix with The factory default value is 0 The maximum time zone offset allowed is 840 minu...

Page 15: ...mportant Entering an invalid NTP server address will result in the incorrect display of time If your Neon is not located in the United Kingdom it is recommended that a local time server be used It is suggested that a server listed at www pool ntp org or that provided by your local ISP be used Sensors Page The sensors page allows for the units of temperature measurement and for maximum maximum safe...

Page 16: ...nit The factory default setting is Celsius Temperature High Alarm Enter an integer value for the temperature that when exceeded will cause a temperature alarm In alarm an email be sent if configured to do so and the temperature measurement on the home page of the Neon webserver will be shown with a red background The maximum temperature that can be read by the sensor is 125 C 257 F so if a high te...

Page 17: ...e is deliberately permitted so that the alarm may be disabled Any humidity entered greater less than 1 will be set to 1 RH Factory default for this setting is 20 RH Alarms Page This page is used to configure the events which will generate an email from the Neon the email subject header importance and recipient The Neon 100 comes with its own pre configured email account so there are no email accou...

Page 18: ...ext is 63 characters including spaces The factory default value for this field is blank Alarm To email Address Enter the email address of a single recipient of the email alarm here The maximum length of the email address is 255 characters If the Neon is being used in a business environment it is recommended that the email be sent to a group email address rather than a named individual By doing thi...

Page 19: ...ail Alert Periodic Status email Alert is used to send a periodic email with the Neon s current measurements This is a peace of mind feature which reminds the user that the product is powered up and is monitoring its environment Status reports may be sent hourly daily weekly or never The timer used for determining when the status report is sent starts when the unit is powered up or rebooted To manu...

Page 20: ...for this field is blank Log To email address Enter the email address of a single recipient of the email log here The maximum length of the email address is 255 characters If the Neon is being used in a business environment it is recommended that the email be sent to a group email address rather than a named individual By doing this email may be sent to multiple recipients and the distribution list...

Page 21: ...s the measurement interval in minutes A setting of 1 will mean that a measurement will be recorded once minute Setting 60 will take a measurement once hour A measurement means the recording of both temperature and humidity Any value in excess of 1440 minutes once day will be capped at 1440 Info Page The info page displays manufacturing data about the Neon and allows the user to reboot the unit The...

Page 22: ... time new versions of firmware may be made available on the Sensormetrix web site See the firmware update procedure for details of how to upgrade the firmware in the Neon Reboot Pressing this button will reboot the Neon 100 This has the same effect as cycling power to the unit Email page Neon 110 only This page allows a user defined email account to be set up and used with the Neon110 for outgoing...

Page 23: ...s field will be shown as a dot for security reasons so please type the password carefully Once saved only 6 dots will be shown no matter how long the password stored was The default password is the password that will work with the factory default email account From Address Enter an email address which is displayed as the address of the email on the email sent Normally this should be set to the add...

Page 24: ...metrix co uk Berkshire RG7 1PW Page 24 of 39 Clicking unlock will bring up a web page requiring the User Name and password to be entered On entering the correct user name and password the home page of the unit will display and the lock state message will change to lock This indicates that the unit is unlocked and may be locked by clicking the lock message It is not possible to disable security a u...

Page 25: ...this field will be 8 characters in length temperature state indicates the state of the temperature measurement This is always a single character and is either L indicating that it is an normal logged value A indicating that the temperature was in alarm when logged or P indicating that it is the value at power up temperature is the measured temperature taken at the date and time stamp of the line e...

Page 26: ...ime from time page GMTOffset 0 GMTOffset GMT Offset from time page DST 1 DST 0 Off 1 European 2 USA Canada from time page PowerUp 2 days 16 hrs 35 min 33 sec PowerUp Time since power on from home page IPAddress 172 16 0 17 IPAddress Current IP address from network page Netmask 255 255 255 0 Netmask Current netmask from network page DHCP 1 DHCP 0 DHCP off 1 DHCP On from network page MAC 00 50 c2 c7...

Page 27: ...he Sensormetrix web site Put this in an easily accessible directory on the computer being used Change the IP address of the computer being used to 192 168 1 12 subnet address 255 255 255 0 Gateway and DNS settings are not required Connect the Neon and the PC to the same network Note that the default Neon IP address used during the upgrade process will be 192 168 1 4 so only one unit may be connect...

Page 28: ...Click upload When the popup box asking if you wish to upgrade with this file appears click OK After 15 seconds or so the web page refreshes with a confirmation message that the upgrade file has been uploaded Press the button to complete the upgrade process The Neon will then restart with the settings that it had before the firmware was upgraded This means that it will probably be on a new IP addre...

Page 29: ...ty 0 1 C Operating temperature range 40 C to 125 C Important although the temperature probe can measure 40 C to 125 C the ribbon cable attached to the sensor is only specified over the range 40 C to 105 C Humidity Resolution 0 01 RH Accuracy 3 0 RH 20 to 80 RH Repeatability 0 2 RH Linearity 2 0 RH Operating range 0 to 100 RH non condensing Important Non condensing means that the measurement probe ...

Page 30: ...to web interface to aid search engines indexing units placed on the Internet d Fixed error where Google indexing the web interface of an on line unit could cause it to reboot e Changed boot loader so that end users are now capable of doing firmware updates f Fixed error where occasionally the power up alarm thought it was 1970 3 a Corrected an error where the detector utility failed to find the Ne...

Page 31: ... IP address Windows 7 1 Right click the networking icon in the bottom right of the display The icon will either be for a wireless connection or if the network connection is wired Two options will appear Select Open Network and Sharing Centrer by left clicking on that option The Network and Sharing Center window will open 2 Left click on Local Area Connection wired connection or Wireless Network Co...

Page 32: ...ed automatically by the DHCP server in the network The DHCP Enabled setting in the connection details box will verify this The other important parameter to note is the currently assigned IPv4 address which will have been assigned by the DHCP server if it is enabled In order to connect to a factory default settings Neon the PC s IP address will have to be 192 168 1 xxx where xxx is a number between...

Page 33: ...ure and then enter an address of 192 168 1 20 Subnet Mask 255 255 255 0 as shown in the screenshot Click the OK button on this and the other windows that are open 7 If the Neon is directly connected by wire to the computer it will now be accessible in a web browser at http 192 168 1 4 It will now be possible to change the settings of the Neon After making the desired changes to the Neon s networki...

Page 34: ... will open 3 Left click on Ethernet wired connection or WiFi wireless connection in the right hand section of the window under the View your active networks heading If the connection is WiFi the access point name should be displayed in brackets after WiFi The WiFi or Ethernet Status box appears 4 Clicking the Details button will display the current network settings of the PC These have probably be...

Page 35: ...51 2021 Basingstoke Road fax 44 0 118 976 9020 Spencers Wood email sales sensormetrix co uk Reading web www sensormetrix co uk Berkshire RG7 1PW Page 35 of 39 Close this box to return to the Status page 5 Click the Properties button to open the properties page and highlight the Internet Protocol Version 4 TCP IPv4 line but take care not to uncheck the checkbox to the left of it ...

Page 36: ... connected by wire to the computer it will now be accessible in a web browser at http 192 168 1 4 It will now be possible to change the settings of the Neon After making the desired changes to the Neon s networking settings remember to unlock first and save the settings before restarting the Neon this setup procedure used to set the PCs IP address can be repeated and the original settings noted in...

Page 37: ...etwork administration while if it was fixed at the Neon this would not be immediately apparent Hysteresis explained Hysteresis is the dependence of a state on not only its current condition but also its past condition Hysteresis is best explained by an example Suppose that a product has a hysteresis of 1 C and has the temperature alarm set at 40 C As the measured temperature slowly rises from belo...

Page 38: ... is achieved by the device reporting its current IP address to the dynamic DNS server and ensuring that when its IP address changes that these changes are reported to the dynamic DNS server Gateway Address The gateway IP address is the IP address of the router in the local network that is used to connect with the Internet Without a valid gateway address access to the Internet is not possible IP Ad...

Page 39: ...ology Group Ltd All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of Sequoia Technology Group Ltd To improve internal design operational function and or reliability Sequoia Technology Group Ltd reserves the right to make changes to the prod...

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