Conquest
9-Troubleshooting
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9
Troubleshooting
Conquest systems are designed to minimize user problems; however, all electronic devices are
subject to possible failure. The following are troubleshooting hints if your Conquest fails to
operate or something wrong occurs:
9.1
Restart the System
The vast majority of problems can fixed by powering down the system, checking that all
connections are tightly secured (use a screwdriver, if necessary) and not damaged and then
powering back up again.
Sometimes vibrations cause the cable connections to loosen just a bit and break contact and this
can cause errors. Disconnecting cables and reconnecting them may provide a better contact
and solve the problem. Turn the system back on and try running again.
If the power supply and cables are OK, the problem is likely a failure of the internal electronics.
Contact Sensors & Software Inc. (see Section 9.14: P44).
9.2
Power Supply
The most common problem that can occur while trying to run a system is insufficient power. If the
system is being run from AC, there may be a problem with the AC power supply or adapter. If
using a DC power source with an AC inverter, the battery may be dead or have a low voltage.
9.3
Warning Beep in Line Scan Mode
When collecting Line Scan data, if the system starts to ‘beep”, there are 2 possible causes:
1. The sensor head is being pushed too fast. This happens most often when the Stretch
Factor is large. A high stretch value uses more computer resources for the screen
display, slowing data acquisition. Reduce the Stretch value or simply slow down the
speed of the Sensor Head to eliminate the warning.
If the beeping keeps occurring and you don’t think that you are moving too fast, check
the odometer calibration value and recalibrate if necessary. An inaccurate odometer
calibration value may result in poor data positioning and/or acquisition of too much
data.
2. The sensor head has reached the maximum saved line length of about 6.4 metres (21
feet). Continuing the Line Scan will result in the data overwriting the previously saved
data so that only the last 6.4 m (21 feet) of any Line Scan is saved.
9.4
Warning Beep and Flashing in Grid Scan Mode
When collecting Grid Scan data, if the system ‘beeps” and the current line number or letter
flashes, this means that the sensor head is being pushed too fast. When this occurs, the operator
is prompted to recollect the same line. To assure data quality, simply slow down the speed of the
sensor head.
If this error keeps occurring and you don’t think that you are moving too fast, check the wheel
odometer calibration value and recalibrate if necessary. An inaccurate wheel odometer
calibration value may result in poor data positioning and/or acquisition of too much data.
Summary of Contents for Conquest Series
Page 1: ... Copyright 2012 Sensors Software Inc Drawing Number 2006 00112 05 ...
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Page 12: ...Table of Contents Conquest iv ...
Page 14: ...1 Overview Conquest 2 ...
Page 20: ...3 Packing Up Conquest Conquest 8 ...
Page 32: ...4 Principles of Operation Conquest 20 ...
Page 42: ...5 Line Scans and Grid Scans Conquest 30 ...
Page 44: ...6 Help Conquest 32 ...
Page 58: ...10 Care and Maintenance Conquest 46 ...
Page 69: ...Appendix C Instrument Compatibility Conquest C 2 ...
Page 71: ...Appendix D Safety Around Explosive Devices Conquest D 2 ...