Troubleshooting
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12. Troubleshooting
The pulseEKKO system is designed to minimize user problems; however, all electronic devices
are subject to possible failure. The following are troubleshooting hints if your system fails to
operate.
If there is an issue, an error message is usually displayed, indicating the possible cause of the
problem.
12.1 Initializing
If a problem occurs during system initialization, the first step is to check the connections. Make
sure that cable connections are tight and fibre optic cables are connected correctly with the
strain relief color matching the receptacle door color (Figure 12-1) and
that they have “clicked”
into place.
Figure 12-1: Make sure fibre optic strain relief color matches the receptacle door color (grey to grey and black to
black).
Also, ensure that the software settings for the transmitter are correct for the transmitter that you
are using with the system
Reset the System by Powering Down:
If the connections are OK but the error persists, try
powering down the system completely. This power down will include turning off the DVL as well
as the transmitter and receiver. Then power everything back on and see if the system runs.
12.2 Power Supplies
Another common problem that can occur while trying to run a system is insufficient power. The
battery may be dead or have a low voltage. If the system is being run from AC, there may be a
problem with the AC power supply or adapter.
Summary of Contents for pulseEKKO
Page 1: ...2005 00040 09 ...
Page 2: ...ii ...
Page 4: ...Warranty Confirmation iv ...
Page 10: ...x ...
Page 14: ...Introduction 2 ...
Page 72: ...Assembling Full Configurations 60 ...
Page 80: ...Getting Started 68 ...
Page 116: ...Tools and Preferences 104 ...
Page 180: ...Collecting Data 168 ...
Page 190: ...Map View 178 ...
Page 198: ...Managing Data 186 ...
Page 221: ...Care Maintenance 209 ...
Page 222: ...Care Maintenance 210 ...
Page 226: ...Technical Specifications 214 ...
Page 228: ...Appendix A 216 ...
Page 234: ...Appendix B 222 ...
Page 236: ...Appendix C 224 ...
Page 238: ...Appendix D 226 ...
Page 246: ...Appendix E 234 ...
Page 248: ...Appendix F 236 ...
Page 250: ...Appendix G 238 ...