The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
10
•
Lockbox:
For use on your listings. You will need a SentriCard® and PIN to operate a
lockbox. This includes accessing the Key Vault on a lockbox.
•
PIN
: You will use a SentriCard® and PIN to operate the lockboxes in your Association.
This includes accessing the Key Vault. During the initial conversion to your REALTOR®
Lockbox system, SentriLock will create your SentriCard® and PIN. If you would like to
change your PIN, see "How to Change Your PIN" on page 61.
•
SentriLock ID
and
Password
: You will need a SentriLock ID and password to renew
your SentriCard®, access the
SentriLock Card Utility
and access the
REALTOR®
Lockbox Web Site.
Your SentriLock ID and Password may be similar to the id and
password you use to log into your MLS system. You can find your SentriLock ID and
Password on the Card Carrier sheet. If you would like to change your password, see
"How to Change Your Password" on page 67.
•
SentriLock Card Utility and Card Reader
: The
SentriLock Card Utility
is a program
you install on your computer. The card reader connects to your computer. The card
reader allows the
SentriLock Card Utility
and your SentriCard® to communicate. You
can use the
SentriLock Card Utility
and card reader to renew your SentriCard®,
customize lockboxes, and change your PIN. Your office or Association may have a
computer with the
SentriLock Card Utility
and card reader for you to use. If you work
from your home or if it isn't convenient to access the card reader at your office or
Association, you may consider purchasing your own card reader.
•
Access to the Internet
: you will need Internet access to use the
SentriLock Card
Utility
. You also need a web browser, such as Internet Explorer, to access the
REALTOR® Lockbox Web Site
. Your office or Association may have a computer with
access to the Internet for their agents to use.
You Need a Few Codes
The ‘What do I Need to Begin Using my REALTOR® Lockbox?’ section mentioned that you need a SentriLock
ID, password and PIN. In addition to these codes, you will use a variety of other codes in conjunction with your
lockboxes.
The following instructions will guide you through finding and using the following:
•
Call Before Showing Code
•
Contractor Codes and 1 Day Codes
•
Homeowner Do Not Disturb Code
•
Shackle Code