The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
20
•
If your Association uses
NXT
series lockboxes with firmware version 22.22 or greater, an
Agent can borrow their Broker's lockboxes. When an Agent borrows a lockbox, it uses
the Agent's codes and settings. For more information, see "
How to Borrow a Lockbox
"
on page 42. To find out what series and firmware version the lockboxes in your
Association use, see "
How to Determine Your Lockbox Series and Firmware
version
" on page 20.
Note: if a Broker has offices in more than one Association and both Associations use the REALTOR® Lockbox
system, the Agents from each Association may be able to use any of the Broker's lockboxes. This means an
Agent from Association A could use lockboxes from Association A or Association B. SentriLock refers to this as
Cross Association Broker Lockbox Sharing. For more information, contact SentriLock Support.
How to Determine Your Lockbox Series and Firmware
Revision
At SentriLock we continually strive to improve your REALTOR® Lockbox. As we add features, often requested
by customers, the series and firmware of a lockbox may change.
The series and firmware in a REALTOR® Lockbox tells it what features are available and how to respond to
various commands. Every REALTOR® Lockbox has a series and firmware version number. Generally, all of
the lockboxes in your Association will use the same series and firmware version.
The
NXT
series lockboxes use firmware version of 22.22 or greater.
Some of the features mentioned in this guide only apply to lockboxes with a certain series and / or firmware
versions. This guide will indicate when a feature applies to particular series or firmware version. Use the
instructions below to determine your lockbox series and firmware version.
Finding Your Series and Firmware version
The sticker on the back of a lockbox gives you the series number and firmware version number. Above the bar
code and to the right, you'll see
Rev
and
Version
. If the
Rev
number is 20A or greater, you're using an
NXT
series lockbox. If the
Rev
version is less than 20A, you're using an
R
series lockbox.