The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
29
privileges to the lockbox. You will need a shackle code to release the
shackle from the lockbox. For more information, see "Shackle Code"
on page 14.
CODE
(steady)
Enter your PIN or code into the keypad. For example, a call before
showing code, contractor code, or do not disturb code. If you enter an
incorrect PIN or code, the lockbox will alternate the
CODE
and
ERROR
lights.
READY
(steady)
Login successful. You can enter commands into the keypad.
READY
(blinking)
Operation complete.
MESSAGE
(steady)
The lockbox wrote a message or showing instructions to the
SentriCard®. If you have portable card reader with a display, you can
insert your SentriCard® into the card ready to view the message.
MESSAGE
(blinking)
Low battery. The lockbox will also beep for 10 seconds.
DND
(blinking)
Do not disturb. Showing Agents and contractors cannot access the Key
Vault. Do not disturb will last longer than 15 minutes. The homeowner
may have set the lockbox to do not disturb, privacy mode; or you may
be trying to access the lockbox outside of the access times specified by
your Association or the homeowner.
If you entered a do not disturb code into the keypad, a blinking
DND
light means you entered an incorrect
DND
code. For more information,
see "Homeowner Do Not Disturb Code" on page 13.
DND
(steady)
Do not disturb. Showing Agents and contractors cannot access the Key
Vault. Do not disturb will last less than 15 minutes. If you entered your
do not disturb code into the keypad, a steady
DND
light means you
activated
DND
. For more information, see "Homeowner Do Not Disturb
Code" on page 13.
ERROR
(blinking)
The SentriCard® may not have access to the command you entered on
the keypad. This may also mean you entered an incorrect Call Before
Showing Code, Shackle Code, Contractor Code, etc.
ERROR
(steady)
You've had too many incorrect attempts at entering your PIN. The
lockbox locked out the keypad for 3 minutes. If you are trying to
release the shackle, a steady ERROR light means the lockbox was