The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
36
page 24.
If you used
Customize a Lockbox
, any settings you selected may be lost when you remove the shackle from
the lockbox. If you checked
the Auto Reset to Defaults After Shackle Release
check box on the
Agent
Default Lockbox Settings
window, removing the shackle may cause the lockbox to lose any custom settings
you selected. However, your lockbox may not lose its custom settings. If you remove the shackle within 24
hours of using
Customize a Lockbox
, the lockbox will retain the custom settings you selected. This gives you
time to relocate the lockbox, if necessary, to a different part of the house. When a lockbox loses its custom
settings, it reloads the settings from the
Agent Default Lockbox Settings
window. For more information, see
"Agent Default Lockbox Settings" on page 69.
When you remove the shackle from a lockbox, you may lose any custom settings you selected. In addition, if
you assigned a lockbox to a listing, the lockbox may lose the listing assignment when you remove the shackle.
For more information, contact SentriLock Support.
Note: when you remove the shackle from a lockbox, you may turn off contractor mode. With contractor mode
off, you cannot use a contractor code to open the Key Vault. If your Association uses
NXT
series lockboxes
with firmware version 22.22 or greater, you can check the
Don't Clear Contractor Mode on Shackle Release
check box on the
Agent Default Lockbox Settings
window to keep contractor mode turned on after you
release the shackle. To find out what series and firmware version your lockboxes use, see "How to Determine
Your Lockbox Series and Firmware version" on page 16. To turn on contractor mode, insert your SentriCard®
into the lockbox and enter your PIN. When the lockbox displays the
READY
light, enter
FUNC + 6 + 1 + ENT
.
If you checked the
Auto Lock Keypad on Shackle Release
check box on the
Agent Default Lockbox
Settings
window, the keypad lights will blink after the lockbox locks the keypad. The lockbox is in sleep mode
until someone inserts a SentriCard® into the lockbox.
If you are unable to release the shackle from a lockbox, you may need an Emergency Shackle Release Code.
For information, see "Emergency Shackle Release Code" on page 60.
Note: if your Association uses
NXT
series lockboxes, you can allow your homeowners to release the shackle
from the lockbox. For information see Homeowner Shackle Release in the "Basic Lockbox Commands" section
on page 25.
How to Put a LockBox on a Listing
Here are a few important things to consider when you place a lockbox on a listing:
•
Use care when releasing the shackle. It comes all the way out of the lockbox!
•
Do not attach the lockbox to an object that could fill it with water.
•
Attach the lockbox to a sturdy object. For example, a doorknob or deck railing.
•
Attach the protective cover, it helps to keep your lockboxes looking and functioning like
new.
Attaching your lockbox to a listing is as easy as
FUNC + 1, FUNC * 2, and FUNC + 3!
Follow these steps to
attach your lockbox to a listing: