The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
40
select the date you assigned the lockbox to the listing. The lockbox owner, Association
Administrator and Office Staff users can use the
Calendar
to select a date between the time
the lockbox owner took ownership of it and today's date.
6. Click
Save Changes
.
Assign a Lockbox to a Listing via the Lockbox
Agents can use the instructions below to use the lockbox to assign a listing:
1. Insert your SentriCard® into the lockbox. Enter your PIN and press
ENT
.
2. You can enter either one of the following commands to assign a listing to a lockbox:
•
FUNC + 2 + MLS ENT
•
FUNC + 2 + Numeric portion of the listing's a ENT
If you have a listing at 282 S. Main you could enter
FUNC + 2 + 282 + ENT
to assign a
lockbox to a listing. If you have a listing with an MLS number of SW8895, you could
enter
FUNC + 2 + 8895 + ENT
to assign a lockbox to a listing. If you make a mistake
while entering the MLS number or street address, remove your SentriCard® from the
lockbox and repeat these instructions. The
SentriLock Server
will search your listings
and your team member's listings to find a match. If the
SentriLock Server
finds more
than one listing with the same street number, it does not assign any listing to the
lockbox. In addition, if your Association uses
NXT
series with firmware version 22.22 or
greater, team members may borrow an Agent's lockboxes when they use
FUNC + 2
. For
more information see "How to Borrow a Lockbox" on page 38.
3. When you finish, renew your SentriCard® to update the
SentriLock Server
with the listing
and lockbox information.
Note: if you renew your SentriCard® and the
SentriLock Server
is unable to find the listing information, the
Location
column on the
Lockboxes
window will display
Pending Assignment to Location No.
followed by
the number you entered into the lockbox keypad. You can click
Pending Assignment to Location No.
to
open the
Edit Lockbox
window. You can use the
Listing
field on the
Edit Lockbox
window to assign a
lockbox to a listing. If the listing is not on the
SentriLock Server
, SentriLock will import the listing from your
MLS system and attempt to re-assign the lockbox to the listing. SentriLock usually imports information nightly
from your MLS. If SentriLock does not import information from your MLS, you'll need to manually enter the
listing. If several days have past and the
SentriLock Server
has not imported a listing that matches what you
entered into the keypad and you have not used the
Edit Lockbox
window to assign the listing to the lockbox,
the
SentriLock Server
will send you an e-mail message. The e-mail message will let you know it was unable
to assign the lockbox to the listing.