The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
7
Security
SentriLock designed your REALTOR® Lockbox to provide a reasonable level of deterrence in regards to theft
of its contents. As with any security device it is important to realize that no device can guarantee that someone
with sufficient means or time cannot gain access to the contents of the lockbox. SentriLock designed the
lockbox to be a less attractive target than more conventional means of unauthorized entry into the home.
Weather Protection
Your REALTOR® Lockbox has been carefully engineered to provide a long life and require little maintenance.
Since the lockbox is an electronic device and operates in the harsh outdoor environment, there are several
important things you can do to help protect the lockbox and ensure its long life. The lockbox is weather
resistant but not water proof. Immersing the unit in water or placing the unit in such a way where water can
accumulate inside the unit will cause premature failure. Always install the lockbox such that the shackle end is
up.
Coastal Areas
In coastal areas, SentriLock recommends that you periodically clean the outside of the lockbox to remove the
accumulation of salt deposits. Salt spray will hasten corrosion of the metal parts of the lockbox. Clean with a
mild detergent and a damp sponge or cloth. Never use solvents to clean the exterior of the lockbox.
Lubrication
In normal use there should not be a need to lubricate any of the moving parts of the lockbox. Lubricants attract
dust and dirt and can cause operational problems at low temperatures.
Battery
The REALTOR® Lockbox uses an internal lithium battery. The battery in an
NXT
series lockbox should last
between 5 and 6 years of normal operation. To preserve the battery's life, you should lock the keypad when
you store or transport the lockbox. Leaving your SentriCard® in the card slot on your lockbox will also shorten
the battery's life. We recommend using your SentriCard® to access and program your lockboxes. Do not store
your SentriCard® in the card slot on the lockbox.
When you need to replace the battery, you will need a #2 Phillips screw driver to remove the screws. If you do
not have one of these tools, you may be able to borrow them from your Association. For more information and
instructions on replacing the battery, see the
Replacing the Battery
section in this guide. To find out the
series and firmware of your lockboxes, see "
How to Determine Your Lockbox Series and Firmware
version
" on page 20.
Lockbox Storage
When your lockbox is not in use, it is important to remember that the lockbox keypad is active and the keypad
backlight consumes considerable power when illuminated. You should be careful to store the lockbox such
that there is nothing resting against the keypad nor is the lockbox likely to move in transit causing undesired
keypad backlight activation. For best results, either activate the
Auto Lock Keypad on Shackle Release
