1.3. USER NOTICES
1.3 User Notices
This section provides information regarding Warranty and Customer Service. Septentrio NV
reserves the right for improvements and changes to this document, products and services
without notice or obligation.
1.4 Warranty
Septentrio provides a two-year warranty for the Altus NR2 receiver, free from defects in
materials and workmanship, from the date of sale on the invoice of the original buyer. A
ninety-day warranty is provided for the cables and other accessories. Firmware upgrades
are free for life. Software support is free for one year from date of purchase.
The warranty does not cover:
• Defects due to accidents, abuse, misuse, negligence, abnormal use or any other non-
recommended use.
• Defects
due
to
environmental
conditions
that
do
not
conform
to
Altus
NR2
specifications.
• Defects due to improper installation or operating procedures.
• Defects due to modifications, alterations, or changes not made in accordance with the
Altus NR2 User Manual and other technical documentation or directly authorized by
Septentrio NV.
• Normal wear and tear use.
• Shipping damage.
• Third party software included with the product, other than the warranty of the original
manufacturer to the extent the manufacturer permits.
Please note that the warranty is void if the Altus NR2 has been tampered
with or opened.
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