Sercomm NV842, User Manual

Page 1: ...Video Server User s Guide ...

Page 2: ......

Page 3: ... 20 Making Video available from the Internet 21 Viewing Live Video via the Internet 24 Motion Detection Alerts 25 CHAPTER 5 WEB BASED MANAGEMENT 26 Introduction 26 Connecting to Video Server 26 Welcome Screen 27 Administration Menu 28 System Screen 29 Network Screen 31 Wireless Screen Wireless Model Only 35 DDNS Screen 38 IP Filter Screen 40 I O Port Screen 41 RS485 Screen 42 Streamings 45 Video A...

Page 4: ...eams Configuration 77 CHAPTER 7 TROUBLESHOOTING 80 Overview 80 Problems 80 APPENDIX A SPECIFICATIONS 83 Video Server 83 Regulatory Approvals 83 Copyright Notice 84 APPENDIX B NETWORK CAMERA HTTP CGI 85 User level CGI commands user level privilege 85 Admin level CGI commands administrator level privilege 111 Appendices 132 P N 956YYF0001 Copyright 2011 All Rights Reserved Document Version 1 0 All t...

Page 5: ... Video to Multiple Users The H 264 MPEG4 and JPEG encoders built into the video server generate a ready to view video stream Just connect to the video server using your Web browser or the provided Windows utility to view live video Suitable for Home Business or Public Facilities Whether for Home Business or Public Facility surveillance the Video Server has the features you need Multi Protocol Supp...

Page 6: ...port NTP allows the Video Server to calibrate its internal clock from an Internet Time Server This ensures that the time stamp on Video from the Video Server will be correct PoE Support Wired Model Only You can use IEEE 802 3af PoE Power over Ethernet to provide power to the Video Server so only a single cable connection is required Security Features User Authentication If desired access to live v...

Page 7: ...attached here Microphones designed to be used with PCs are usually compatible with this microphone input Output Channel This channel includes a video in port and an audio in port Video in Loop through connection to the video signal from the Video In connector It allows direct connection to an external monitor Audio in If required an external microphone can be attached here Video Channel Switch Pus...

Page 8: ...ect the supplied 12V power adapter here Do not use other power adapters doing so may damage the video server ETHERNET port Use a standard LAN cable to connect your Video Server to a 10 100BaseT hub or switch RS485 The terminal block includes 1 RS 485 port 2 pins IO Ports The terminal block includes 8 GND ports 4 input ports and 4 output ports SD SDHC Card slot Insert the SD card into the slot if r...

Page 9: ...5 5 Quick Installation Guide 6 GPIO 8 pin x 2 7 RS 485 2 pin x 1 ...

Page 10: ...e can be used The first time you connect to the camera you should connect the LAN cable and configure the Network Camera with appropriate settings Then you can unplug the LAN cable and power off the camera The Network Camera will be in wireless interface when you power on the camera again 3 Connect the Camera Connect the video output of the camera to the video in of the Video Server using a standa...

Page 11: ... LAN Subsequent administration can be performed with your Web browser as explained in Chapter 5 Web based Management Setup Procedure 1 Insert the supplied CD ROM into your drive If the setup program does not start automatically run NetworkCamera exe in the root folder You will see the Welcome screen shown below Click the Setup button to start the setup Wizard Figure 3 Welcome Screen 2 The next scr...

Page 12: ...e default values enter administrator for the name and leave the password blank Otherwise enter the Administrator Name and Administrator Password set on the Maintenance screen Figure 5 Password Dialog 4 This screen allows you to enter a suitable Description and set the correct Time Zone Date and Time Make any desired changes then click Next to continue Figure 6 Camera Settings 5 On the following IP...

Page 13: ... following TCP IP Settings screen will be displayed Figure 8 TCP IP Settings Enter an unused IP Address from within the address range used on your LAN The Subnet Mask and Default Gateway fields must match the values used by PCs on your LAN The Primary DNS address is required in order to use the E mail alert or Dynamic DNS features Enter the DNS Domain Name Server address recommended by your ISP Th...

Page 14: ...vided by your ISP Enter the Password for the user name above Click Next 8 The next screen shown below displays all details of the Video Server Click Next if the settings are correct Click Back to modify any incorrect values Figure 10 Save Settings 9 Click OK to confirm that you want to save the new settings If you want to cancel your changes click Cancel ...

Page 15: ... OK you will see the screen below Figure 12 Final Screen Clicking the Install Utility button will install the Viewing Recording utility described in Chapter 6 Windows Viewing Recording Utility 11 Click Exit to end the Wizard Setup is now complete ...

Page 16: ...o stream to known users by requiring viewers to supply a username and password See Chapter 4 Advanced Viewing Setup for details To make Live Video from the video server available via the Internet your Internet Gateway or Router must be configured correctly See Making Video available from the Internet in Chapter 4 Advanced Viewing Setup for details Requirements To view the live video stream generat...

Page 17: ...first time you connect to the Video Server you will be prompted to install an ActiveX component OCX or CAB file as in the example below You must install this ActiveX component OCX or CAB file in order to view the Video stream in Internet Explorer Click the Yes button to install the ActiveX component Figure 14 ActiveX OCX Prompt 8 Video will start playing automatically There may be a delay of a few...

Page 18: ...g information from the Administrator of the video server you wish to connect to Internet IP Address or Domain Name of the video server Port number for HTTP connections Login username password if required 2 Start Internet Explorer 3 In the Address box enter the following HTTP Internet_Address port_number Where Internet_Address is the Internet IP address or Domain Name of the video server and port_n...

Page 19: ...o Server administrator 7 The first time you connect to the video server you will be prompted to install an ActiveX component OCX or CAB file as in the example below You must install this ActiveX component OCX or CAB file in order to view the Video stream in Internet Explorer Click the Yes button to install the ActiveX component Figure 16 ActiveX OCX Prompt 8 Video will start playing automatically ...

Page 20: ...n this screen accessed by select list button or icon See the table below for details Note The options can only be configured while using IE browser Other browsers can just view the video rather than configuration If after installing the OCX the video still cannot be viewed please install the decoders to solve this problem You can install it from the following screens Supplied Windows based setup W...

Page 21: ...to original size Zoom Out A digital zoom out feature is available To zoom out the window click this icon Zoom In A digital zoom in feature is available To zoom in the window click this icon Snapshot Click this to take a single JPEG snapshot image of the current video Speaker On Off Use this button to turn the PC s speaker on or off Audio Upload On Off This icon is displayed when the Speaker Audio ...

Page 22: ...o Adjusting the video image Controlling user access to the live video stream Making video available from the Internet Using the Motion Detection feature To Adjust the Video Image 1 Connect to the Web based interface of the Video Server See Chapter 5 Web based Management for details 2 Select Administration then Streamings You will see a screen like the example below Figure 19 Streamings Screen 3 Ma...

Page 23: ...e desired Maximum frame rate for the video stream The default value is 25 Streaming 2 3 Settings Video Format Select the desired format from the list Resolution Select the desired video resolution format Video Quality Control Constant Bit Rate Select the desired bit rate Fixed Quality Select the desired option GOV Length Enter the desired value between 1 and 150 Max Frame Rate Select the desired M...

Page 24: ...r Access Access Select the desired option as required If the User Access is enabled users will be prompted for a username and password when they connect to the camera for viewing video When Video Access is enabled viewing video is only available during the scheduled periods and unavailable at other times If this option is selected you need to define a schedule otherwise it is always disabled Howev...

Page 25: ...n against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radi...

Page 26: ...sed Management for further details on using the Network screen Viewers need to know this port number in order to connect and view live Video so you must inform viewers of the correct port number DDNS Dynamic DNS Many internet connections use a Dynamic IP address where the Internet IP address is allocated whenever the Internet connection is established This means that other Internet users don t kno...

Page 27: ...never it detects that the Internet IP address has changed and inform the DDNS server of the new IP address Internet users can then connect to the Video Server using the Domain Name allocated by the DDNS service provider Example HTTP mycamera dyndns tv 1024 mycamera dyndns tv is domain host name 1024 is the port number ...

Page 28: ...ample IP address HTTP 203 70 212 52 1024 Where the Router Gateway s Internet IP address is 203 70 212 52 and the Secondary Port number on the Video Server is 1024 Example Domain Name HTTP mycamera dyndns tv 1024 Where the Router Gateway s Domain name is mycamera dyndns tv and the Secondary Port number on the Video Server is 1024 Viewing Live Video with the Viewing Recording Utility If using the Wi...

Page 29: ... settings can only be configured while using IE browser To Use Motion Detection Alerts Using the Web based interface on the Video Server select the Motion Detection screen then configure this screen as described below Figure 24 Motion Detection 1 Enable the Motion Detection feature 2 Set the areas of the video image to be examined for movement You can define up to 4 areas and set the motion thresh...

Page 30: ...ing only your Web Browser use the following procedure to establish a connection from your PC to the Video Server Once connected you can add the Video Server to your Browser s Favorites or Bookmarks Connecting using your Web Browser 1 Use the Windows utility to get the IP address of the Video Server 2 Start your WEB browser 3 In the Address box enter HTTP and the IP Address of the Video Server 4 Yo...

Page 31: ...owing screen will be displayed Figure 25 Welcome Screen The menu options available from this screen are View Video View live Video using your Web Browser See Chapter 3 Viewing Live Video for details Administration Access the Administration menu ...

Page 32: ...dministration menu contains the following options Setup System Network Wireless Wireless Model Only DDNS IP Filter I O Port RS485 Video Audio Streamings Video Audio Video Access User Database Event Motion Detection Audio Detection E Mail FTP HTTP SD Card SMB CIFS Client Trigger Recording Administration Maintenance Status Log ...

Page 33: ... the location of the Video Server Date Time Date Format Choose the desired format from the drop down list Current Date Time This displays the current date and time on the video server If it s not correct click the Change button to modify the date time settings This button will open a sub screen where you have 2 options Set the video server s date and time to match your PC Select the correct date a...

Page 34: ... a Network Time Server at regular intervals and update its internal timer NTP Server Address Enter the address for the desired NTP server Update The Schedule determines how often the Video Server contacts the NTP Server Select the desired options LED Operation If Disabled the LED of the Video Server will be in off state ...

Page 35: ...31 Network Screen This screen is displayed when the Network option is clicked Figure 27 Network Screen ...

Page 36: ... to connect and login This software is no longer required and should not be used Username The user name or account name provided by your ISP Password Enter the password for the login name above Obtain DNS server address automatically If selected the Video Server will use the DNS address or addresses provided by the DHPC server This option is only available if the IP address setting is Obtain an IP...

Page 37: ...andard for connected client s to control streaming data MPEG 4 over the World Wide Web Enter the RTSP Port number between 1024 and 65535 in the field provided The default RTSP Port is 554 The RTP Real Time Transport Protocol an Internet protocol for transmitting real time data such as audio and video Max RTP Data Packet field will let users limit the size of the file Enter the desired value betwee...

Page 38: ...bled the Video Server can be accessed through a Bonjour enabled browser such as Microsoft Internet Explorer with a Bonjour plug in or Safari browser You can also find other Bonjour enabled devices on your network QoS Enable QoS Mode If enabled the throughput level for Video and Audio is guaranteed through QoS Quality of Service DSCP Enter the desired value of Differentiated Services Code Point DSC...

Page 39: ...list of available APs WSC PIN Code It displays the WSC PIN code number for the Video Server Network Type This determines the type of wireless communication used by the Video Server If you have an Access Point select Infrastructure Otherwise select Ad hoc SSID This must match the value used by other devices on your wireless LAN The Default is ANY Note The SSID is case sensitive Domain Select your r...

Page 40: ... on your LAN WEP Authentication Type Normally this can be left at the default value of Automatic If that fails select the appropriate value Open System or Shared Key Check your wireless card s documentation to see what method to use Note In Infrastructure mode either setting will normally work since most Access Points can use both methods WEP Encryption Select the WEP Encryption level 64 Bit Keys ...

Page 41: ...nal Shared Key Enter the key value Data is encrypted using a key derived from the network key Other Wireless Stations must use the same network key The PSK must be from 8 to 63 characters or 64 hex characters in length ...

Page 42: ...deo Server will then contact the DDNS server whenever it detects that the Internet IP address has changed and inform the DDNS server of the new IP address The Check WAN IP Address determines how often the Video Server checks if the Internet IP address has changed This system allows other Internet users to connect to you using the Domain Name allocated by the DDNS service provider This screen is di...

Page 43: ...the login name or the E mail address for the DDNS account Password Key Enter the password key for the DDNS account Check WAN IP Address Set the schedule for checking if the Internet IP address has changed If the IP address has changed the DDNS Server will be notified NOTE If the DDNS Service provided some software to perform this IP address update or notification you should NOT use this software T...

Page 44: ...Filter The IP Filter feature allows administrators to control Video Server access by filtering IP address Select the desired option from the drop down list Single Range Select to perform either single IP address or a range of IP addresses that you desired IP Address Enter an IP address or a range of IP addresses you would like to allow or deny ...

Page 45: ...rent state of the input port Once the configured state is happened it will trigger the event actions Low Select the desired State High Low Rising Falling Output Ports Current State It indicates the current state of the output port Default State Select the desired option from the drop down list Manual Trigger Select the option to control the output state Action When Triggered If an event is happene...

Page 46: ...rate from the drop down list The default is 2400 bps Data Bits Select the desired data bits from the drop down list The default is 8 Parity Select the desired parity from the drop down list The default is None Stop Bits Select the desired value from the drop down list The default is 1 Address Enter the desired address in the provided field Set Preset Position Click this button to define the preset...

Page 47: ...ete Note that you can add the same Preset Position more than once this can be used to make the camera stay longer at one position To delete a position from the Sequence select the desired position and click the Remove button Set Preset Position Screen This screen is displayed when the Set Preset Positions button on the Pan Tilt screen is clicked Figure 33 Preset Point Position Screen Data Preset P...

Page 48: ...Enter a suitable name for the Preset Position If no name is entered the preset will have a number only Pan Speed Select the desired speed for the Pan function Tilt Speed Select the desired speed for the Tilt function ...

Page 49: ...2 Enter 554 for RTSP port number in the Network screen 3 Both MPEG 4 and H 264 format support cell phone option 4 Enter the following address in the URI RTSP Router IP address User Defined URI 5 Select 15 fps for Max Frame Rate Note Due to the bandwidth limitation for the cell phone usage please set the resolution quality and frame rate to lower values Figure 34 Streamings Screen ...

Page 50: ...ntrol Constant Bit Rate Select the desired bit rate The default is set to 1 0 Mbps Fixed Quality Select the desired option The default fix quality is set to Normal Profile This is only for H 264 format only There are 3 options Baseline Profile Main Profile High Profile GOV Length Adjust the GOV interval in frame base 2 means 1 I frame and 1 P Frame 3 means 1 I frame and 2 P Frames Enter the desire...

Page 51: ...or example if the camera is facing a bright light the image may be too dark In this case you can increase the brightness Contrast Select the desired option for the Contrast You can select a value between 3 and 3 Saturation Select the desired option for the Saturation You can select a value between 3 and 3 Options Enable Microphone Enable audio by checking this checkbox Using Audio will increase th...

Page 52: ...if you want text to be displayed on the Video image and enter the desired text up to 20 characters This feature is often used to identify each Video Server when multiple Video Servers are installed Enable Line Out Enable this to use this feature ...

Page 53: ...r Database menu option to create the desired users Enable Scheduled Video Access If enabled The video server is available during the scheduled periods and unavailable at other times If this option is selected you need to define a schedule If no schedule is defined this option is always disabled If disabled The option will remain disabled until you enable it Note that regardless of which setting is...

Page 54: ... Add New Schedule Day Choose the desired option for the period Start Time Enter the start time using a 24 hr clock End Time Enter the end time using a 24 hr clock Add Click this button to add a new period ...

Page 55: ...e Enter the name for the user here Spaces punctuation and special characters must NOT be used in the name The name is case insensitive case is ignored so you can not have 2 names which differ only by case User Password The password for this user Confirm Password Re enter the password for the user to ensure it is correct Control Level Select the desired control level for the user you plan to add Op...

Page 56: ...d channel to set the detection areas Set Detection Areas Set Detection Areas You can set the full screen or areas of the video image to be examined Note Motion detection can be triggered by rapid changes in lighting condition as well as by moving objects For this reason it should only be used indoors Indicator Current value for the Motion detection Threshold Adjust the threshold of detection for e...

Page 57: ...Detection Screen Data Audio Detection Screen Audio Input Select the desired channel to set the audio volume Audio Detection Current Volume It displays the current volume of the environment Triggered Volume Drag the bar to set the volume for triggering Triggered When Choose the desired situation for triggering the audio detection ...

Page 58: ... name for the SMTP Server SMTP Password Enter your password for the SMTP Server POP server name Enter the name for the POP Server Show From as Enter the E Mail address to be shown in the From field when the E mail is received Test the Server Click this button to test the server connection Secondary SMTP Check the box to upload to the Secondary SMTP if the video server can not connect to the primar...

Page 59: ...achment Enable the checkbox if you want to attaché files to the E mail Subject Enter the desired text to be shown as the Subject for the E Mail when it is received Subject can not exceed 48 alphanumeric characters ...

Page 60: ...rver to be connected Login name Enter your login name for the FTP Server Password Enter your password for the FTP Server Enable Passive Mode Check the box to enable the Passive mode feature of the FTP File Path Name Enter the file path name of the FTP Test the Server Click this button to test the server connection Secondary FTP Check the box to upload to the Secondary FTP if the video server can n...

Page 61: ...eds to pass through a Proxy Server to do the HTTP notification Proxy User Name Enter the user name for the proxy server Proxy Password Enter the password for the proxy server Proxy Port Number Enter the port number for the proxy server Method Select the desired method of form data encoding Get It should be used if and only if the form processing is independent which typically means a pure query fo...

Page 62: ...a SD Card Screen Card Management Card Status It shows details of the card if any Total Size Used Size Free Size Used Refresh Click this button to update the status of the current SD card Format Format the SD card by clicking the Format button Safely Remove When you want to remove the card click this button ...

Page 63: ...l overwrite the oldest file if the space is not enough for further recording Stop recording If the disk space limit is reached no further recording is done Continuous Recording Continuous Recording Enter the desired time minute to set the maximum time period of a recording Video Clips Click View button to see the details of the video clips ...

Page 64: ...FS Client Browse SMB CIFS Server Click Browse button to select the desired SMB CIFS server Server Name Enter the name of your SMB CIFS server File Path Enter the file path of your SMB CIFS server User Name Enter the user name for the SMB CIFS client account Password Enter the password for the SMB CIFS client account Test the Server Click this button to test the server connection ...

Page 65: ...he descriptive event name set by the user Effective Time Frame shows when the event at a set time will be triggered Trigger by shows what kind trigger activate the event Action shows what kind of the actions will be issued when the event been triggered Add Edit Delete Button Use the buttons to manage the selected schedule New Schedule Effective Time Frame Choose the desired option for the period S...

Page 66: ...er must be configured on the E Mail page FTP If checked an FTP upload will be activated to the FTP server FTP servers must be configured on the FTP page Output Port If checked the output port state will be activated as configured Output port must be configured on the I O Port page HTTP If checked a HTTP CGI command will be delivered to the HTTP server SMB CIFS If checked JPEG image s or video file...

Page 67: ...ord for the Administrator Verify Password Re enter the password for the Administrator to ensure it is correct Firmware Upgrade Upgrade File Click the Browse button and browse to the location on your PC where you stored the Firmware file Select this file Start Click this button to upgrade the Firmware When the upgrade is finished the Video Server will restart and this management connection will be ...

Page 68: ...tialize the video server to load the new updated software Do this after loading the upgrade file Clear File Name This does NOT stop the Restore process if it has started It only clears the input for the Restore Configuration File field Buttons Defaults Click Defaults button to reload the default settings of the video server Restart Click Restart button to restart the video server ...

Page 69: ... Screen Data Status Screen System Device Name This shows the name of the Video Server Description This shows the description of the Video Server such as location F W version The version of the current firmware installed Network MAC Address The MAC address of the Video Server IP Address The IP Address of the Video Server ...

Page 70: ...use Ad hoc or Infrastructure SSID This displays the wireless SSID Channel This shows the wireless channel currently used Security The current security setting for Wireless connections Signal Strength This shows the strength of the signal Channel 1 4 Video Format It displays the current format of video Resolution The image size of the video stream Video Quality This displays the image quality of th...

Page 71: ...en Log System Log This is a log of system activity Refresh Button Click this to update the data shown on screen Clear Log Click this button to restart the log Enable Syslog Service Check the box to enable the System Log Server feature Syslog Server Address Enter the address of the Syslog Server ...

Page 72: ...s etc The Utilities must be installed in the Windows before they can be configured System Requirements In order to use the utility you need to meet the following requirements Windows XP SP3 32 bit Windows Vista Windows 7 Microsoft NET Framework 3 5 Service Pack 1 it should be installed on Windows XP VISTA via Windows Update Internet Explorer 6 or later Firefox 3 0 or later 2GB RAM Individual Graph...

Page 73: ...tor icon on the desktop or click Monitor menu item in the Windows main program menu to launch the Utilities System Tray Icon When started the program will create an icon in the Windows system tray on the taskbar as shown below Figure 50 System Tray Icon You can right click the icon and it will provides a menu which allows you to launch utility program view the utility details or even exit the util...

Page 74: ... be displayed Figure 51 Main Screen If no devices have been defined and added to the Utilities no video will be displayed Utilities should be configured first to view the streams See the following section for information on defining a device Note that each device is given a number Channel Number ...

Page 75: ...e data for the selected device Check that the Camera Details shown on the right is correct Enter associated User Name and Password Note The Port Number User Name Password and Stream Type can only be modified in the WEB UI instead of Camera Setup screen Click the Test Camera button to check that a connection and login can be performed successfully Click Add button The device will now appear in the ...