www.servware.com
800•768•5953
LIMITED ORIGINAL COMMERCIAL EQUIPMENT WARRANTY
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Serv-Ware Products warrants that the equipment, as supplied by the factory to the original
purchasers, is free from defects in materials and workmanship because of normal use for a
period of one (1) year from the original purchase date or a maximum of eighteen (18) months
after the shipment date from Serv-Ware Products. When evaluating the warranty of each
piece of Serv-Ware Products equipment, proper installation, and start-up in accordance with
the instruction manual will be considered. Warranty coverage includes Serv-Ware Products
equipment that is sold only in the Continental United States. Repairs under this warranty are
to be performed by a Serv-Ware Products authorized gas appliance service company that is
located nearest to the equipment’s location where the equipment is to be repaired.
This standard warranty is subject to the following conditions and limitations.
This warranty is limited to product(s) sold by Serv-Ware Products to the original buyer in
the continental United States. Original installation must occur within one (1) year of the date
of the original purchase, and proof of the installation date must be provided. Equipment
must be located at the original installation location regardless of the same owner. The
Serv-Ware Products warranty is limited to the repair or replacement of any part found to
be defective. The Serv-Ware Products warranty will cover normal labor charges incurred
in the repair or replacement of a warranted piece of equipment. This warranty does not
apply to any product(s) which have not been installed in accordance with the directions
published in the appropriate installation and operation manuals. Serv-Ware Products will
bear no responsibility or liability for any product(s) which have been mishandled, abused,
misapplied, misused, subjected to harsh chemical action or poor water quality, field modified
by unauthorized personnel, damaged by flood, fire, or other acts of nature, or which have
altered or missing serial numbers. Serv-Ware Products warranty does not authorize the use
of any product(s) in a non-commercial application, including but not limited to residential
use. The use or installation of the product(s) in non-commercial applications renders all
warranties, express or implied, null and void, including any responsibility for damage,
costs, and legal actions resulting from the use or installation of the product(s) in any non-
commercial setting. Adjustments such as calibrations, leveling, tightening of fasteners or
utility connections normally associated with original installation are the responsibility of the
installer. Should service be required at times that normally involve premium labor rates, the
owner shall be charged for the difference between normal service rates and such premium
rates. Exceptions to the standard warranty period are as listed: A two (2) year warranty for
fryer tanks only will apply. Warranty shall not apply to defects attributable to the usage
environment, for example from using dirty, corrosive water, poor quality gas, or electricity
