Server Technology Sentry Global Security Modem, Installation And Operation Manual

Page 1: ...Server Technology Solutions for the Data Center Equipment Cabinet Sentry Global Security Modem GSM Installation and Operations Manual 2003 2005 Server Technology Inc All rights reserved ...

Page 2: ...lood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for adults or infants anesthesia ventilators infusion pumps and any other devices designated as critical by the U S FDA Please Recycle Shipping materials are recyclable Please save them for later use or dispose of them appropriately Notice...

Page 3: ...ON 3 Standard Accessories 3 Safety Precautions 3 Installing the Global Security Modem module 3 Connecting to the Global Security Modem 3 CHAPTER 3 OPERATIONS 4 Logging In 4 Initial Configuration 4 Commands 5 CHAPTER 4 APPENDICES 12 Appendix A Technical Specifications 12 Appendix B Warranty Product Registration and Support 17 ...

Page 4: ...talling and or using a new product Free Technical Support is provided from 8 30 AM to 5 00 PM Monday Friday Pacific Time See Technical Support in Chapter 4 Appendices for more information Server Technology Inc 1040 Sandhill Drive Tel 775 284 2000 Web www servertech com Reno Nevada 89521 USA Fax 775 284 2065 Email support servertech com Equipment Overview Each connector on the Global Security Modem...

Page 5: ...ctions apply only to Sentry models designed to be user upgradeable Sentry units without a user removable Modem plate must be upgraded by the factory NOTE Server Technology highly recommends the use of a grounding wrist strap while installing the Global Security Modem to avoid damaging any components due to static electricity ESD 1 Remove power from the Sentry device 2 Loosen the Modem plate thumbs...

Page 6: ...modem through a serial Pass Thru connection from the Sentry prompt The instructions below assume that the default Setup password has not been changed To initially configure the modem 1 At the Sentry prompt type connect modem and press Enter 2 After receiving the Connection Complete banner type ate1q0v1 and press Enter This enables the modem s command echo and enables verbose result code mode 3 Typ...

Page 7: ...les Callback security S Sets the Setup password T19 0 Configures the country code V Displays all current settings W Stores the current configuration Z Sets a Callback dialing string AT Attention I19 Displays current country code configuration O Restores the remote session to data mode S9 Sets the remote configuration escape character value S9 0 Disables remote configuration Z Resets the modem with...

Page 8: ...4 52 Luxembourg 34 52 Malaysia 30 48 Mexico 34 52 Netherlands 34 52 New Zealand 9 9 Norway 34 52 Philippines 30 48 Poland 30 48 Portugal 34 52 Russia 34 52 Singapore 30 48 Slovak Republic 30 48 South Africa 35 53 South Korea 34 52 Spain 34 52 Sweden 34 52 Switzerland 34 52 Taiwan 34 52 Thailand 34 52 Turkey 34 52 United Kingdom 34 52 United States 34 52 Compliance requires use of an approved surge...

Page 9: ...with the new settings Example The following commands enable Callback Security at cbs2 Enter OK at w Enter OK atz Enter OK To disable Callback Security After successfully logging into the modem with the Setup password type at cbs0 and press Enter to disable Callback Security Type at w and press Enter to store the settings in nonvolatile memory Type atz and press Enter to reset the modem with the ne...

Page 10: ...hout a callback Server Technology does not recommend the use of these options as they have a negative effect on security for the modem connection To enable these options additional characters are required when setting a dial string enables optional dynamic callback dial string entry enables optional direct connection without a callback Used with enables optional use of dynamic extension entry Exam...

Page 11: ...m with the Setup password type at cbd followed by the delay in seconds and press Enter Type atz and press Enter to reset the modem with the new settings Example The following command sets the Callback delay to 30 seconds at cbd30 Enter OK atz Enter OK Displaying Callback failed attempts counter The Sentry integrated Modem counts the number of failed Callback passwords attempts since a reset or pow...

Page 12: ...ssword prompt enter the password for a number entry enabled number followed by and the new dial string ex atdt7752842065 Press Enter When a valid password is provided OK Disconnecting is displayed and the Sentry integrated modem disconnects The procedure continues as noted in 3 and 4 above Dynamic Callback extension entry Users may need to use this procedure when an extension number must be provid...

Page 13: ...ing disconnected 3 AT commands may now be sent to configure the modem 4 Type AT W0 and press Enter to save the new configuration 5 Type ATO and press Enter to exit the remote configuration mode and return to the on line data connection Setting the Escape Character The ATS9 command is used to set the remote configuration escape character value Changing this value from the default ASCII 37 further i...

Page 14: ...ful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the ...

Page 15: ...s equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service 7 If trouble is experienced with this equipment the model of which is indicated below please contact Multi Tech Systems Inc at the address shown below for d...

Page 16: ...obtained from Industry Canada The label provided must be displayed on the equipment according to Industry Canada specifications http spectrum ic gc ca cert From Certification Procedure 01 CP 01 Certified equipment will bear an identifying certification label and the certificate holder will be responsible for permanently affixing this certification label The certification label identifies certified...

Page 17: ...quipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should not contact the Telecom...

Page 18: ...orities within your region to ensure proper disposal Waste Electrical and Electronic Equipment WEEE In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling For information on how to recycle this product responsibly in your country please visit www servertech com su...

Page 19: ...l Number or other identification markings altered removed or rendered illegible b has been damaged by or subject to improper installation or operation misuse accident neglect and or has been used in any way other than in strict compliance with Server Technology s operation and installation manual c has become defective or inoperative due to its integration or assembly with any equipment or product...

Page 20: ...n RMA s are valid for 30 days only from the issue date 2 Shipping charges for the return of the equipment to Server Technology shall be the responsibility of the customer For warranty repairs Server Technology shall assume return shipping charges but for non warranty repairs the shipping charges shall be billed 3 The RMA shall be placed conspicuously on all shipping documentation associated corres...

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Page 22: ...try Power Tower and Global Security Modem are trademarks of Server Technology Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Server Technology Inc disclaims any proprietary interest in trademarks and trade names other than its own 301 9999 1 Rev B 081305 2003 2005 Server Technology Inc All rights rese...