7
Service
SEW‑EURODRIVE Service
Operating Instructions – MOVIGEAR
®
classic
66
7.2
SEW‑EURODRIVE Service
7.2.1
Sending in a unit for repair
If you are unable to rectify a fault, contact
SEW‑EURODRIVE
Service. For the ad-
dresses, refer to www.sew‑eurodrive.com.
When contacting the
SEW‑EURODRIVE
service, always specify the following informa-
tion so that our service personnel can assist you more effectively:
•
Information on the device type on the nameplate (e.g. type designation, serial
number, part number, product key, purchase order number)
•
Brief description of the application
•
Fault message on the status display
•
Nature of the fault
•
Accompanying circumstances
•
Any unusual events preceding the problem
7.3
Extended storage
7.3.1
Drive
NOTICE
Volatilization of the VCI anti-corrosion agent
Possible damage to property.
•
Drive units must be kept tightly closed until they are started up.
INFORMATION
For storage periods longer than 9 months, SEW‑EURODRIVE recommends the "Ex-
tended storage" variant. Drive units in this design are designated with a correspond-
ing label.
The lubricant of those drive units is then mixed with a VCI anti-corrosion agent (
v
olat-
ile
c
orrosion
i
nhibitors). Note that this VCI anti-corrosion agent is only effective in a
temperature range between -25 °C and +50 °C. The shaft ends are also treated with
an anti-corrosion agent.
The service life of the ball bearing grease is reduced after storage periods exceeding
1 year. SEW‑EURODRIVE recommends having the motor inspected by
SEW‑EURODRIVE after 4 years in storage to check the ball bearing grease for signs
of aging.
25805134/EN – 07/2018
Summary of Contents for MGFAT1-DSM-C/PE
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