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9. Select the “General” tab and then “Print Test Page”:

TROUBLESHOOTING GUIDE

Self-Test instructions:
Make sure the printer is connected to power and turned off.  While pressing the FEED 
button, turn on the power. Release the FEED button after both the ERROR and PAPER 
LEDs blink twice. The printer will automatically print out a self-test which includes the 
printer's firmware version, status and configuration.

Config Mode
You can set serial communication speed,print density and melody type by using feed button.
You can select an item by pressing feed button as many times as the number of the item you 
want to set.

How to enter hexadecimal mode
Make sure the printer is connected to power and turned off.  While pressing the FEED 
button, turn on the power and keep it pressed, waiting for both the ERROR and PAPER 
LEDs to blink twice simultaneously, and then for the ERROR LED to stay on. At this point, 
release the FEED button and the printer will enter hexadecimal mode. Pressing the FEED 
button twice will cause the printer to print ”Hexadecimal Dump” on the first line of the 
paper indicating that it is now in hexadecimal mode. To exit Hexadecimal Dump mode and 
return back into normal print mode, press the FEED button three times, or cycle the power.

Resetting to Factory (default) Settings
Make sure the printer is connected to power and turned off.  While pressing the FEED 
button, turn on the power, waiting for both the ERROR and PAPER LEDs to blink twice 
simultaneously, then for the ERROR LED to turn on, and then for both the ERROR and 
PAPER LEDs to blink twice more. Release the FEED button when the buzzer alarms, 
confirming that the unit has been reset to factory default settings.

How to resolve cutter paper jams
- Method 1 : Cycle the power to the unit.
- Method 2 : A. Turn the printer off.

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B. Open the top cover.

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C. Turn the white gear on the cutter, and take jammed paper out.

D. Only when the cutter is turned back to the initial (home) position,
can the cover be opened.

(4)

Summary of Contents for SLK-TS100

Page 1: ...Rev 23 Oct ...

Page 2: ...5 000 meters 16 000ft above sea level in tropical climates or in high humidity conditions Fast printing speed of up to 220mm s Large paper roll capacity up to 120mm diameter High speed text and graphic printing Excellent printing quality and reliable performance even at maximum speed Supports printer status monitoring function offering remote user visibility at any time Printer announces when the r...

Page 3: ... Input buffer NV Flash Black mark Network monitoring Adaptor input voltage Power supply Printer input voltage Cash drawer control Working environment Storage environment Dimension Gross weight SLK TS100 Direct thermal 220mm s 203dpi USB Serial Ethernet 79 5 0 5mm 72mm adjustable by commands Φ80 mm 0 06 0 08mm 576 dots line 3 75mm Changeable by commands Compatible with ESC POS Win 9X Win 2000 2003 W...

Page 4: ...r BLINKING indicates error condition see Troubleshooting Chart below FEED button Press to feed paper Hold to feed paper continuously COVER OPEN button Press to open the top cover to insert paper roll DRIVER INSTALLATION Two methods to print receipts 1 Printing directly through the port 2 Using the printer driver 1 Printing directly through the port a There is no need to install the printer driver ...

Page 5: ...08 07 5 Select the correct interface port 7 Click Yes to configure the port 8 Choose the detected USB001 click apply shown as below 6 Select the proper printer series and click Install Now ...

Page 6: ... At this point release the FEED button and the printer will enter hexadecimal mode Pressing the FEED button twice will cause the printer to print Hexadecimal Dump on the first line of the paper indicating that it is now in hexadecimal mode To exit Hexadecimal Dump mode and return back into normal print mode press the FEED button three times or cycle the power Resetting to Factory default Settings M...

Page 7: ...as coded data d1 dk must only contain data in the following table LED INDICATOR POWER ERROR PAPER OPERATING CONDITION REMEDY OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON ON ON ON ON BLINKING BLINKING BLINKING BLINKING ON ON Power off Normal mode Ready to print Out of paper Top Cover open Out of paper Paper Inserted Top Cover Open Cutter Jam Thermal Head Overheated 1 Plug in AC adapter 2 Turn on power N...

Page 8: ...e Default None Note If the QR code size is outside printing area the QR code will not be printed If the code cache data is empty the QR code will not be printed Command code ASCII US ESC Decimal 31 27 31 184 19 20 N Hex 1F 1B 1F B8 13 14 N Description Select Real USB port or Virtual Com Port Range N 0 USB N 1 Virtual Com Port USB port and Virtual Com Port exchange command set QR Code Printing QR C...

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