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Although each Vintage Keeper cooling unit has been carefully tested at every stage of manufacture, occasional problems
arise, the majority of which are due to rough or careless handling during shipping or installation. Other issues may occur
due to improper cabinet assembly, power interruption or surge, low line voltage (less than your unit rating of 105V or
240V), or failure to clean the unit regularly (see illustration below). The following may help you determine what the prob-
lem may be; what steps you can take to correct it, and what further steps may be required. Additional Trouble-Shooting
information and downloadable documents are available in the “Support” area of our website:
www.koolrproducts.com
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In order to provide maximum protection for your valuable wine collection, the following steps are highly advisable.
First and foremost, have your wine collection adequately insured. Second, install a battery-powered heat-sensitive alarm
to warn of any loss of cooling due to power interruption. Third, monitor your storage and ambient conditions on a regular,
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unit as directed, on a regular basis. Every 3 to 4 months vacuum the cooling unit coils (check our website for more info).
Be advised, also, that Koolr Products Inc. or Shanghai Koolspace Co. Ltd. cannot in any event be liable or responsible for
incidental or consequential damages.
Coil is located at the top of back
panel, vacuum it periodically.
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IF:
CHECK:
THEN:
COOLING UNIT DOES
NOT RUN AT ALL WHEN
PLUGGED IN
Is the unit plugged in?
Is the power supply operational?
Is the LED display functional?
Is there any evidence of shipping
damage on the cooling unit or
packaging materials?
Note that the unit has a 1-minute cautionary delay
between plugging in and full start-up; this is a
built-in safeguard to protect the compressor in the
event of sudden power failure
Note that the power supply must be a dedicated,
separately-fused and grounded 15 Amp, 120V line
or 7.5 Amp, 240 V line rated for your unit. Must not
use an extension cord. Do not share the outlet with
other appliances
If the unit is receiving power yet fans or compressor
fail to run, unplug for ten minutes, then try again.
for more help please go to :
www.koolrproducts.com/support.html
(Troubleshooting)
COOLING UNIT RUNS BUT
DOES NOT COOL
SUFFICIENTLY
Is the storage temp properly set?
Is the cabinet properly assembled?
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unit unobstructed?
Is the ambient air temperature
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Are any exterior surfaces of the
cabinet exposed to sunlight?
Note that the unit may take a few days to achieve
the desired storage temperature, even in a properly
located, airtight cabinet
Take steps to reduce ambient temperatures and
compensate for additional heat gain if any cabinet
walls receive direct sunlight
Take steps to improve circulation of air to and from
the unit
Adjust the legs to level the door for proper mag-
netic gasket seal
Increase your SET TEMPERATURE
Clean the grill areas
If the problem persists, go to our website at
www.koolrproducts.com/support.html
(Troubleshooting) and perform the “cooling unit diag-
nostic” in the support section.
