T
rou
bleshoo
ting
T-8
Question: Why isn’t the optical drive recognized?
•
If your computer is turned on with some kind of DVD inserted in the drive, the
drive may not be recognized. In this case, turn off your computer and open the disk
tray with the step on
Question: Why does not the drive open?
on the previous page.
Remove the disk from the drive; then turn on your computer again.
Trouble with Communication
Question: Why can't I communicate through the built-in modem?
•
Confirm the telephone line is properly connected to the modem jack.
•
Confirm the dial setting (pulse or tone) of Windows and/or communication
software are matched with the telephone line.
•
If you set your connection status using
New Connection Wizard
, check the box of
Use dialing rules
in the
Properties
dialog box of that connection status. Refer to
Internet Connection
of Chapter 5.
•
Confirm the country/region setting is appropriate.
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management on Windows.
•
If an unusual device is attached to the connected line, the modem may not function
properly. Remove the device or contact the dealer of the device.
•
If your computer is connected to a PBX, consult the PBX maintenance staff or its
service company. If the electric characteristics of your PBX are different from
those of a regular analog line, the modem will not function properly. If you connect
the modem to a digital PBX, both the modem and the PBX may be damaged.
Question: Why is the communication speed so slow?
•
Close the applications currently opened.
•
Try to connect another ISP (Internet Service Provider), or try to connect in some
other time.
Summary of Contents for Actius PC-RD20
Page 71: ...3 10 3 ...
Page 135: ...Index 4 Index ...
Page 136: ...SHARP CORPORATION PC RD2 Series OPERATION MANUAL 118P 5 3m ...