TRAN SMIS SION D OES NOT TA KE PLAC E
If you are unable to solve a problem using the solutions in this manual, press the [Power]
button and then turn the main power switch to the "
"position. Wait at least 10 seconds
and then turn the main power switch to the "
"position. After the main power indicator
color changes to green, press the [POWER] button.
P o i n t t o c h e c k
S o l u t i o n
D id you se le ct th e c orrec t des tin ati
on ? Is th e c orre c t in formation (e - m
ail addre ss or F TP se rver in formatio
n ) stored for that destin ation ?
M a k e s u r e t h a t t h e c o r r e c t in f o r m a t i o n i s s t o r e d f o r t h
e d e s t i n a ti o n a n d t h a t t h e d e s ti n a t i o n i s c o r r e c tl y s e l e c
t e d.
If de livery by e- mail (Sc an to E- mail) is u nsuc c e ssfu l, an error
message su ch as "Undelivere d M es sage" may be se n t to th e
de sign ated administrator's e - mail addre ss . Th is in formation ma
y h e lp you de termin e th e cau se of th e proble m.
D oe s th e image file ex c ee d th e e -m
ail attach me n t limit se t in the se ttin g
mode (adminis trator)?
C h e c k w i th y o u r a d m i n i s t r a t o r .
If your admin istrator h as se t a limit on the size of tran smitte d
files, a file th at e xc e eds th e limit c an not be tran smitted.
D id th e image file e xc ee d th e file att
ac h me nt size limit o f you r mail se rve
r?
(W h e n S can to E- mail is use d.)
R e du c e t h e s i z e o f t h e f i le a t t a c h m e n t ( r e du c e t h e n u m
b e r o f p a g e s t o s c a n ) f o r o n e e - m a i l tr a n s m i s s io n .
Th e size of th e file can als o be re du c ed by sc ann ing u sing a l
owe r resolution s ettin g. Ask your mail se rve r administrator (or
In tern et s ervice pro vide r, e tc .) w hat the file size limit is for on
e e - mail trans mis sion .
Has th e folde r on the de stin ation c o
mpu te r be e n se t as a sh ared folde r
so th at file s c an be se n t to it?
(W h e n u sing S c an to Ne twork F olde
r.)
I f t h e d e s t i n a t i o n f o l de r i s n o t c o n f i g u r e d a s a s h a r e d f
o l d e r , s e l e c t " s h a r e " in t h e f o l d e r p r o pe r t i e s .
If th e folde r was move d or oth e rwise ch an ge d, th e " sh are" se
ttin g may have be en c an c e le d.
Is [IPsec Se ttin gs] en able d o n the
C h e c k w i th y o u r a d m i n i s t r a t o r .
Wh e n th e back grou n d color of the job status display at th e u pper righ t c orn e r of th e tou c h
pane l is n ot gray, do n ot sw itch off th e main powe r switc h or u n plu g the powe r plu g. This may
damage th e hard drive or c au se th e data be ing store d or re c eived to be lost.
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